Job description: Returns Processor
Location - 1401 Dalton St., Cincinnati OH 45214
Duration: 1 Months
Shift: 1st Shift only
Skills needed: Sorting, lifting, documentation, mail handling, document review
Summary: Under the direction of a Team leader or Work Coordinator, sort, count and bundle tax returns by mail received date, tax type, tax year or period and payment status.
Essential functions:
Sort tax returns by received date.
Sub-sort tax returns by tax type.
Sub-sort tax returns by tax year or period (current, delinquent or prior).
Sub-sort tax returns by payment status (BMF - with or without remit, IMF partial, full and no payment).
Count and bundle IMF Returns in quantities of 25 and BMF Returns in quantities of 80.
Bundle Prior Year and Delinquent Year Returns separately from current year returns.
Record process errors on Quality Tracking Sheets as errors are identified during the Returns process.
Maintains knowledge of production processes in assigned area.
Proven commitment to timely and high quality production output.
Establish and maintain cooperative relationships with assigned team leader, work associates and Bank Staff.
Understand and carry out oral and written directions.
Supervisory responsibilities: None
Qualifications:
High school diploma or equivalent.
Zero to one year of experience in item processing activities.
Preferred Skills/Experience:
Demonstrated clerical, reading, writing, and mathematical skills.
Ability to collect and organize information.
Ability to identify and resolve exceptions and to interpret data.
Good customer relations skills.
Physical demands:
Ability to sit, walk or have the mobility to move to multiple work areas.
Ability to bend, squat and lift up to 25 pounds frequently.
Ability to push or pull mobile carts up to 250 pounds occasionally.
Ability to operate a pen, marker, stapler, scissors, rubber stamps, and tape dispenser.
Work environment:
Work will be conducted in a production environment.
Daily job duties can change based on peak and non-peak processing demands.
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