TSG Support Technician
Location: Mahwah, NJ
Pay Rate: $35.30
Duration: 1 year+
Hours: 8:00 a.m. to 5:00 p.m.
Primary Responsibilities

• Technical Support
  
  • Perform equipment exchanges and maintain accurate inventory controls.
  • Install and update software and programs as needed.
  • Troubleshoot and resolve computer and telecommunication system issues promptly.
• User Training & Assistance
  
  • Train users on supported software and hardware, enhancing user understanding of the technology.
  • ssist users with resolving hardware and software issues, ensuring minimal disruption.
• Travel & Scheduling
  
  • Provide on-site support across multiple locations using a personal vehicle - Mileage reimbursement
  • Willing to work varied shifts, including weekends, as needed for coverage or scheduled upgrades.

Qualifications

• Education & Certification
  
  • ssociate's Degree in Computer Science required; Bachelor's Degree preferred.
  • + Certification required.
• Technical Skills
  
  • Proficient in Microsoft Office Suite, including Access, Word, Excel, and Outlook.
• Other Skills
  
  • Strong communication skills (verbal and written), with a high attention to detail and organizational skills.
  • bility to work independently, prioritize tasks, and effectively solve problems with minimal supervision.

Benefits: (employee contribution)
•Health insurance
•Health savings account
•Dental insurance
•Vision insurance
•Flexible spending accounts
•Life insurance
•Retirement plan
ll qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.