Hiring a Systems Admin / BA for a client in Ridgefield Park, NJ

System admin / BA: Ridgefield Park, NJ

This role combines system administration, user support, and business analysis to ensure operational efficiency, drive innovation, and support organizational goals. The ideal candidate will manage IT systems, facilitate data-driven decisions, and streamline processes through effective collaboration and analysis.

Key Responsibilities:

System Administration and Technical Support:

Perform routine system maintenance and oversee upgrade rollouts to ensure reliability and optimal performance.

Manage user accounts, permissions, and profiles while addressing technical issues promptly.

Maintain and update dashboards for accurate and actionable data visualization.

Monitor system data and performance metrics, identifying trends and addressing anomalies proactively.

Carrier Support:

Communicate with Logistics Carrier to identify the issue and troubleshoot

Data Integration:

Ensure the data is integrated accurately between all relevant systems (Samsung Internal, 3rd Party Solutions…)

Business Analysis:

Collaborate with stakeholders to identify business needs and translate them into system requirements.

Conduct thorough analyses of existing processes, recommending best practices

Facilitate master data management and governance, ensuring data integrity and accuracy

Qualifications:

Required Logistics Business Support Experience (+5 years)

Required Logistics Management Application (+5 years, DispatchTrack is huge +)

Proven experience in business analysis, system administration, or related technical support roles. (+5 years)

Prefer to Korean Speaking as an 2ndLanguage

Strong analytical skills and the ability to translate business requirements into actionable technical solutions.

Excellent communication, collaboration, and training skills.

Familiarity with data monitoring tools and survey platforms is a plus.

Strong project management and prioritization abilities.