VP, Operations – Richmond, Virginia

The VP of Operations is a member of the Executive Team for our expanding client. In this role, you will direct, coordinate, and oversee all operational activities. Responsibilities include development and implementation of efficient operations and cost-effective systems to meet current and future needs of the organization. This person will strategically lead the Regional Management Team, the Facilities Director, the Technical and Quality Advisor, and have oversight of the Branch Managers.

This permanent position reports to the COO and is based in Richmond, Virginia . The company offers a competitive salary, bonus, company vehicle, relocation assistance, and an excellent benefit package. No visa situations for this opportunity.

This position has overall responsibility and is measured on company performance metrics related to the service schedule, production value produced, product usage, safety compliance, service leader development, retention and customer satisfaction. In addition, this position has oversight of all facilities, fleet, fill systems and production equipment.

Primary Responsibilities

• Establishes, implements, and communicates strategic direction for Operations and Production.

• Collaborates with Chief Operating Officer to develop and exceed company goals.

• Works with Regional Managers, Branch Managers, Sales, and other team members to create annual, monthly, weekly and daily production goals.

• Support the VP of Sales and Marketing and Service Leader sales training, goals and program sales.

• Identifies, recommends, and implements new processes, technologies, and systems to improve operations efficiencies.

• Works closely with Facilities Director on all building, fleet and equipment. Work closely to ensure repairs and maintenance are completed on schedule.

• Ensures departmental and branch decisions and project plans such as those for staffing, development, material efficiency, and hardware acquisitions.

• Oversees production staffing levels, performance, and production budget.

• Develops and retains a cohesive production management team (Branch Managers and Regional Managers) focused on performance, excellent customer service and teamwork.

• Establishes, communicates, and implements operations-related policies, practices, standards and security measures.

• Works with the Technical and Quality Assurance Specialist and Business analyst to forecast and schedule inventory needs and timing of purchasing of inventory.

• Develop and ensure proper training for managers, regional team leaders, service leaders and support staff.

• Inspect and calibrate equipment. Ensure proper application rates and methods. Maintain record of all inspections.

• Presents periodic performance reports and metrics.

• Maintains knowledge of emerging technologies and industry trends.

• Manage relationships with State and National regulatory agencies to ensure compliance and licensing requirements.

Required Qualifications, Etc.

• Bachelor’s Degree in industry or related field required.

• 10 years of operations experience including at least 3 years in a senior management role working with an executive team.

• Multi branch experience a must.

• Valid driver’s license and driving record must pass insurability.

• Excellent written and verbal communication skills

• Strong supervisory and leadership skills

• Excellent organizational skills and attention to detail

• Strong analytical and problem-solving skills

• Perform other duties as assigned.

Qualified applicants please send a resume and salary requirements to Martha Michaux

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