Job description

Position: Atlassian Jira Cloud Administration

Location: Plano, TX (Hybrid)

• Collaborate with cross functional teams to gather and scope project requirements
• Act as a problem solver by identifying and implementing solutions to improve workflows and overall team productivity
• Build a playbook to demonstrate the core capabilities of Jira Confluence Slack to business users
• Partner with development and other IT groups to integrate Atlassian tools with Slack and other systems
• Partner with PMO and Service Desk teams to ensure that our Atlassian applications are configured to enhance and align with our business processes
• Administer support and customize Collaboration Technologies including the Atlassian tools Jira JSM Confluence Slack and more in alignment with organizational requirements and based on best practices
• Maintain environments to best practice standards around security groups permissions schema configurations and backups
• Manage user permissions and access in accordance with security policies
• Ensure that the technologies solutions and processes are compliant with the enterprise architecture standards and guideline
• Build and maintain documentation guidelines and standard methodologies for the Atlassian tools and related processes Document configuration changes procedures and processes
• Demonstrate proficiency in writing custom JQL Jira Query Language to facilitate advanced search capabilities
• Integrate Jira projects with Confluence pages to streamline collaboration and documentation processes

Bachelors degree in Computer Science Data Science or related field

• 12 years of relevant work experience in technology or a technology related field
• Atlassian Jira Cloud Administration License
• Certifications
• Proficiency in the configuration of Atlassian products plugin installations and automation
• Experience with Agile methodologies
• Strong analytical and problemsolving abilities
• Excellent communication skills to collaborate with diverse teams and executive stakeholders
• Time management skills to balance ongoing administrative tasks with projectbased work
• Ability to work effectively within a team and with minimal supervision
• Enjoys working Work in a dynamic collaborative environment
• Exhibit strong analytical skills to identify opportunities for process improvement and automation
• Adapt to a dynamic agile environment and manage tasks effectively with strong time management skills
• Communicate effectively both verbally and in writing to convey technical concepts to diverse audiences

Skills

Mandatory Skills : AWS Automation Services, Grafana, Nxlog, PowerBI, Splunk