ROLE SUMMARY:
A chance for a talented and passionate leader to be a part of Los Angeles’ newest and most exclusive venue. N ested in the west end of historic Sunset Boulevard , The Bird Streets Club promises a most discerningly Private Members enclave. A culture of refined service , ensuring that the diverse mix of change-makers can relax into the moment. Managed by the most iconic brand in hospitality and nightlife, The h.wood Group, The Bird Streets Club will offer glamorous dining , exquisite service and memorable experiences.
Like o ur membership , th e Management Team will be a curated collection of innovative thinkers and creative trailblazers who enjoy the creative challenges involved in bringing this project to light. Some of the responsibilities of this position include:
RESPONSIBILTIES:
- Deliver superior service and maximize customer satisfaction
- Uphold and enforce all company policies and procedures
- Oversee the training of new staff members
- Ensure compliance with all local, state, and federal laws regarding food quality, safety, labor, and employment
- Ensure cleanliness and restaurant appearance standards
- Evaluate staff performance and provide feedback to improve productivity
- Respond to customer concerns in a timely and professional manner
- Perform other duties as assigned by AGM and GM
REQUIREMENTS:
- Proven experience leading and managing a team in a high paced setting
- Must be able to manage multiple tasks in stressful environments
- Strong knowledge of front and back house operations
- Great decision making and organizational skills
- Upbeat and energetic
- Responsible and trustworthy
- Attentive to detail
JOB DETAILS AND BENEFITS:
- Full-time, exempt position
- Flexible, routine-time off
- Health, dental, vision, and life insurance with company contribution offered the first of the month after 60 days of employment
More detail about The Bird Street Club part of The H.Wood Group, please visit