Responsibilities

• Responsible for ensuring accurate data is processed in Workday or the provider’s payroll processing system for the U.S.
• Responsible for preparing various accounting papers, schedules, exhibits, and summaries for audit and compliance for the U.S.
• Conduct accounts reconciliation with support for the U.S.
• Responsible for adhering to the payroll calendar for the U.S. and ensuring it is communicated to the employees
• Responsible for working with the payroll provider and ensuring that labor and tax obligations are fulfilled and compliant
• Work with the payroll provider to ensure payroll for the U.S. is delivered efficiently and effectively and as per agreed service level agreements
• Respond to employee queries in Workday help regarding the payroll /pay slips for the U.S. within the agreed service level timelines
• Prepare and maintain FAQ and knowledge articles for Workday Help for payroll and promote employee self service for basic queries
• Responsible for working with payroll providers to prepare the year-end reports and audit reports, as required
• Responsible for ensuring all payroll changes are supported with the required documentation before being processed by the payroll provider
• Work collaboratively with the Employee Support Centre to ensure payroll changes are entered before the payroll cutoff date and supporting documentation is fulfilled
• Prepare monthly payroll documentation for signing-off by the Unit Manager, Global, Payroll highlighting the changes
• Maintain the exception log, documenting retro payments and exceptional adjustments being made to payroll to accommodate special payments not aligned with company guidelines

Experience

Essential :

• Prior experience successfully managing U.S. payroll
• Effectively manage work with efficiency in a fast-paced environment, troubleshoot and follow initiatives through to completion, with strict deadlines and without loss of attention to detail, budget and reporting
• Some experience in continuous process improvement techniques

Functional Competencies:

• Understanding of U.S. payroll management principles
• Good understanding of Workday payroll and other systems
• Ability to work and manage and work with external payroll providers
• Ability to conduct internal process audits, taking corrective actions
• Good understanding of process improvement techniques
• Ability to analyze big data sets and draw insights to inform management

Personal Competencies:

• Strong written, verbal, organizational, analytical, and interpersonal skills; exercise good listening and communication skills with sensitivity to cultural communication differences
• Effectively work as both a team leader and member, with an important level of initiative, self-motivation, and ability to set and meet goals
• Pleasant, diplomatic manner and disposition in interacting with colleagues and the public, showing discretion and ability to handle confidential issues
• Commitment to continuous learning and growth in the areas of diversity, equity, inclusion, antiracism, and social justice
• Commitment to listening and working with humility; ways of working that are respectful to all people and that support space and voice for all diverse perspectives in our workplace