SUMMARY:

The Chief Program Officer - Housing, Foster Programs & Supportive Services serves as a key member of the Executive Leadership Team. In collaboration with the C-Level team, this person will lead a program department as well as oversee the development, implementation and assessment of department programs to align with our mission, vision, and strategic plan.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Program Implementation and Oversight

· Oversee the Housing, Foster Programs & Supportive Services Department.

· Design and adapt integrated service delivery methods to meet contractual obligations and client needs.

· Analyze and assess programs based on productivity data and implement corrective measures, as required.

· Lead program expansion and design.

· Implement best practices across all programs.

· Facilitate programmatic collaboration among and across departments to achieve a more holistic, efficient, effective, and client-centered service delivery.

· Oversee department grants and contracts to ensure timely completion of agreed-upon deliverables and prompt communication with funders.

· Maintain appropriate paperwork/documentation.

· Oversee data collections, reporting requirements and program outcomes.

· Communicate and coordinate program needs with IT, People & Culture, Community Resources, Facilities and Finance.

Hiring, Training & Evaluation

· Recruit, train and develop program leadership.

· Conduct workshops and trainings and connect team members to appropriate training and development opportunities.

· Lead training workshops as part of the employee onboarding training process.

· Provide day-to-day oversight and support for staff.

· Meet with staff regularly to review performance, accomplishments, needs, and questions.

· Support team members' development, and overall agency staff culture.

Financial Management

· Maintain capacity in each program with respect to revenue and expenditure.

· Negotiate contracts collaboratively with CEO and CFO.

· Under the direction of the CFO, and in partnership with department leadership, assist in developing the agency budget.

· Ensure the department meets and/or exceeds its financial performance objectives.

· Assist CCRO in securing funding to maintain and expand program services through government, foundation, corporate, and individual funding sources.

· Meet with grantors and conduct site visits/tours.

Community Outreach & Representation

• Advocate on behalf of the agency's clients and services with community members and leaders.
• Serve as an ambassador in developing and maintaining collaborative and professional relationships with funding agencies and service delivery partners, public agencies and community groups.
• Work closely with CEO and Board of Directors and serve in a leadership capacity on our Board committee.
• Represent our organization in County-wide meetings, task forces and workgroups, and throughout the community.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.