Salary: $40,000.00 - $45,000.00 Annually
Location : Richland County, SC
Job Type: FTE - Full-Time
Job Number: 172882
Agency: Department of Insurance
Opening Date: 01/24/2025
Closing Date: 2/3/2025 11:59 PM Eastern
Residency Requirement: Yes
Class Code:: AP01
Position Number:: 60025827
Normal Work Schedule:: Monday - Friday (8:30 - 5:00)
Pay Band: Band 4
Hiring Range - Min.: $40,000.00
Hiring Range - Max.: $45,000.00
Opening Date: 01/24/2025
EEO Statement: Equal Opportunity Employer
Agency Specific Application Procedures:: A RESUME WILL NOT BE ACCEPTED NOR REVIEWED TO DETERMINE IF AN APPLICANT HAS MET THE QUALIFICATIONS FOR THE POSITION. If you meet the requirements of the position and would like to be considered, you must submit a state application online. Please complete the state application to include all current and previous work history and education. Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. The quality of the application presented (completeness and accuracy as well as grammar and spelling) will be considered prior to the offer of an interview. An offer of employment is contingent upon a satisfactory criminal background check. Applications will be accepted until 11:59 on the state closing date
Veteran Preference Statement: South Carolina is making our Veterans a priority for employment in state agencies and institutions.
Job Responsibilities
Mission Statement:
The mission of the State of South Carolina Department of Insurance is to protect the insurance consumers, the public interest, and the insurance marketplace by ensuring the solvency of insurers; by enforcing and implementing the insurance laws of the State; and by regulating the insurance industry in an efficient, courteous, responsive, fair, and equitable manner. For more information about working at the SC Department of Insurance, please visit
This position is located in the Office of Individual Licensing and Continuing Education
Job Purpose:
Under direct supervision, support licensure work related to insurance regulated by this state for adjusters, agencies, appraisers, producers, public adjusters, and surplus lines brokers.
Process electronic applications for individual licensing. Processing includes utilizing basic knowledge of state laws and regulations, requesting and analyzing legal criminal documents, and determining the eligibility of the individual applying for licensure.
Through utilization of the State Based Systems (SBS), National Insurance Producer Registry (NIPR), background spreadsheet, and other mediums, review all necessary documentation and perform these activities in an acceptable and timely manner.
Process applications timely and accurately and advise applicants of needed items to process applications and maintain ongoing contact if needed.
Serve as dedicated customer service representative responsible for answering inbound calls and meeting with visitors regarding all licensing requirements, licensing statuses, and basic CE inquiries.
Explain basic insurance statutes, regulations, and rules relating to licensure through utilization of the Licensing Reference Manual.
Refer complex questions or problems to higher level staff or management as needed.
Consistently meets work schedules and fulfills job responsibilities and commitments. Meets deadlines and follows instructions with eagerness and affability.
Minimum and Additional Requirements
A high school diploma and work experience that is directly related to the area of employment. A bachelor's degree may be substituted for the required program experience. Must pass a background check and become Criminal Justice Information Services (CJIS) certified.
Previous experience effectively working independently as well as part of a team.
Must be able to work independently with limited supervision. Once daily duties are learned, work will be performed independently with occasional help from higher level staff or management.
Must be able to sit in front of a computer for long or extended periods of time.
Employee must have knowledge of or experience in insurance laws, regulations, policies and procedures, competent computer processing skills, and effective verbal and written communication skills.
Ability to effectively plan and organize work activities and prioritize task completion according to schedules and goals.
Ability to deal courteously and effectively with the public.
Ability to establish and maintain effective working relationships.
Ability to communicate effectively in writing, on the phone, and in person.
Basic knowledge of state laws and regulations and office practices and procedures.
Preferred Qualifications
Prefer those bilingual in Spanish and who have previously worked as a licensed producer or in a licensed agency.
Additional Comments
Educational Credentials: Applicants indicating college credit or degree(s) on the application will be required to submit a sealed, certified copy of the transcript(s) prior to beginning employment. Failure to produce an official, certified transcript will result in any conditional offer of employment being rescinded.
Equal Opportunity Employer: It is the policy of the South Carolina Department of Insurance to provide equal employment opportunities to all job applicants and employees and applicants without regard to their race, color, religion, national origin, sex (including, but not limited to, pregnancy, childbirth or related medical conditions and lactation), disability or age.
Veteran Preference Statement: South Carolina is making our Veterans a priority for employment in state agencies and institutions.
The Department of Insurance offers an exceptional benefits package for FTE positions that includes:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• State Retirement Plan and Deferred Compensation Programs
• Employee Assistance Program
  • Free counseling sessions for employees and household members
  • Free legal counseling
  • Free financial counseling
• Flexible Work Schedules
  • Compressed work weeks
  • Part-time telecommuting
  • Flex-time
  • Subject to completion of probationary period
• Free Gym Access
• Growth Opportunities
  • Certifications/designation program allowing for salary increases and bonuses
• Infants at Work Program
  • Employees eligible to bring their newborn/infant to the workplace
• Free Parking

Disaster Response:
This position is considered essential in the event of an emergency or major disaster. Incumbent is required to participate in emergency or major disaster response activities as outlined in the DOI Disaster Response Plan. During such times, the incumbent should regard himself/herself as being on 24-hour call and subject to duty when such an event occurs or is anticipated to occur.
Benefits for State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.
Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.
Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.
Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.
Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.