Long-term contract to possible direct hire role in Lenexa, Kansas

Job Description

• Ownership of new employee onboarding processes for full-time and intern hires, including acting as the main contact for new hires before their start date, providing a best-in-class onboarding experience.
• Propose solutions and recommendations for process improvement and efficiency based on patterns and trends identified through case audits, customer feedback, and functional expertise.
• Utilize various human resource information systems (HRIS) to execute onboarding, staying up to date on system enhancements and best practices, participating in UAT, and escalating workflow issues.
• Professionally and accurately respond to written and oral inquiries from employees and managers regarding complex onboarding questions, and issues, evaluating requests and as the first point of contact utilizing knowledge of HR to determine appropriate resolution and/or escalation.
• Partner closely with other HR COEs, including Talent Acquisition and HRBPs to execute HR operational processes and services focusing on the employee onboarding experience.
• Work closely with the field HR teams, employees, and management and support the department in the administration of assigned work, self-identifying and reprioritizing tasks to meet fluctuating needs of the business.

Skills Required

• 3+ years of Human Resources experience, or related experience, ideally in a similar onboarding/HR Shared Services type role or heavy customer service/data entry type of role.
• Ability to thrive in a high-volume, fast-paced, Shared Service / Center of Excellence office environment, multi-task, prioritize work, and pivot as needed to address the most urgent tasks.
• Excellent communication and customer service skills, and the ability to solve problems for employees and stakeholders at all levels.
• Able to demonstrate strong organizational, time management, and analytical skills.
• Broad knowledge of various human resources areas including benefits, employment, pay-related practices/process, and compensation.
• Familiarity with HRIS a plus (SAP SuccessFactors, and ServiceNow experience ideal)
• High level of proficiency with Microsoft Office applications including Outlook, Word, Excel, and PowerPoint

Additional Requirements

• Regular, reliable attendance
• Work productively and meet deadlines timely
• Communicate and interact effectively and professionally with supervisors, employees, and others individually or in a team environment.
• Perform work safely and effectively. Understand and follow oral and written instructions, including warning signs, equipment use, and other policies.
• Work during normal operating hours to organize and complete work within given deadlines.

“We are an equal opportunity employer and do not discriminate in hiring or employment on the basis of race, color, religion, national origin, citizenship, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.”

JOB-10043415