The ideal candidate will play a key role in supporting clients by managing case files, coordinating communication, and ensuring the smooth progression of cases from intake to resolution.

Key Responsibilities:

• Serve as the primary point of contact for clients, maintaining regular communication and providing updates on case progress.
• Manage and organize case files, ensuring all documentation is accurate, complete, and filed appropriately.

Must be tech savvy and have strong excel

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.