Job Posting
Title: Patient Benefits Counselor
Base Salary Range: $45,760 - $47,840 plus benefits
FTE: Full-time, Non-Exempt
Seeking for a skilled and dedicated Patient Benefit Counselor who wants to make a difference in our
community. We want to hear from you if you thrive in a fast-paced, caring, and compassionate environment!
Our Mission: The Mission of South Central Family Health Center is to improve the quality of life for the
diverse Community of inner city Los Angeles by providing affordable and comprehensive health care and
education in a welcoming and multi-cultural environment. To lead the way in health care in South Los Angeles,
as the premier provider and employer of choice offering comprehensive, high quality, affordable, efficient and
culturally responsive services.
General Summary: The Patient Benefits Counselor is responsible to provide education and enrollment
assistance to patients, in obtaining health benefits, as well as, maximizing retention and utilization of managed
care lives. The ideal candidate will have to perform some of the following essential duties.
• Enrolls qualified patients into IPA Health Plans
• Assists patients in obtaining health benefits (i.e. Medi-Cal, Healthy Families, Healthy Kids, AIM, Medicare,
Private Insurance, etc.)
• Follow-ups on status of enrollment application
• Assists patients in retaining their benefits
• Adheres to State Health plans rules and regulation for enrollments
• Provides Community Outreach
• Maintains working relationships with clients/patients, employees and IPA Health Plans
• Participates in community events such as health fairs and other community events
• Travel 25% from clinic to clinic
• Attendance and punctuality is essential in order to provide quality of care to patients, face-to-face interaction with
patients, and to work with provided healthcare equipment collected at clinics
Qualifications and Experience Requirements:
• High School Diploma or equivalent
• Demonstrate knowledge of safety, infection control & emergency policies and procedures
• Computer experience required
• A minimum 1 year patient enrollment experience
• Bilingual Bi-literate English/Spanish preferred
Licensure and Certifications:
• Certified Assistant Applicant (CAA) certified preferred
• Certified Enrollment Counselor (CEC) preferred
Top benefits or perks: As a team member at South Central Family Health Center, you'll enjoy competitive
wages and generous benefits:
• Benefits: Health care, dental, life insurance
• 403 (b) Retirement plan
• Education Reimbursement
• Career development: Entry-level employees have opportunities to work in management, HR or other
areas of the company
Job Posting
Contact/application information:
To apply please visit South Central Family Health Center's website at:
Family-Health-Cent