Consulting Solution Senior Director, CX Cloud Solution Advisor

job
  • Oracle
Job Summary
Location
Honolulu ,HI 96814
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
16 Feb 2025
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Job Description
North American Applications Consulting, Cloud AdvisoryCome join Oracle’s North American Consulting organization as we build out our Cloud Advisor+ team as part of our Collaborative Advisory Services to support customer-led or partner-led delivery. Be a part of this growing team to help move our customers to the cloud with confidence. Keeping cloud projects on track and implementing with speed and excellence!Practice Management

Provide leadership, strategy and vision for NAAC’s Cloud Advisory+ advisory services across Commercial and Regulated markets. Assist in driving positive performance in the DC+ offering across revenue, bookings, profitability, headcount, and utilization. Participate in weekly reviews for key practice areas such as practice financials, sales pipeline, project health, project resourcing requirements and consultant utilization performance. Manage accounts for client satisfaction, revenue growth and reference generations.Engagement Management and Delivery

Deliver multiple profitable projects simultaneously across the Cloud Advisory+ SaaS Cloud portfolio using PMO standards and limit margin leakage when compared to the approved margin. Deliver exceptional advisory services for our customers and partners using Oracle’s Delivery Confidence standards for high quality, client satisfaction, improving margin and reference generation. Ensure a partner-friendly working environment with open communication, strong conflict resolution and negotiation skills. Assist with the development of NAAC Advisory services standards, methodology, processes and tools. Standardize advisory delivery and engagement process, procedures, communications, reporting, automation across the DC+ practice. Provide Project Management and/or Solution Architecture oversight for projects using Oracle’s standards for high quality, client satisfaction, and improving profitability.Solution Creation and Management

Provide functional support, guidance and assist in defining custom or product based solutions for Oracle’s customers within the Oracle CX product suites. Provide leadership from architecture, development and design to Oracle and client teams as needed within the scope of application technologies.Business Development

Participate in and lead business development efforts tied to growing Oracle NAAC, including product, consulting and staffing. Identify, develop, and close deals on net new accounts with and without involvement from the Oracle sales team. Land and expand in existing accounts by identifying, and closing additional business. Contribute to the development of Oracle DC+ Marketing assets such as customer reference database, playbooks, solutions, roadmaps and other practice level marketing items. Assist in developing a strong partnership with Oracle Sales, Oracle Partner Channels, Oracle Customer Success, Oracle Support and Oracle Development.Thought Leadership and Innovation

Contribute to thought leadership and vision for NAAC’s Delivery Confidence+ program development, solution development and architecture. Contribute through direct support, collaboration, leadership and teaming across all NAAC consulting service lines and sales teams including both selling and delivery efforts. Display leadership, support and contribution across NAAC corporate efforts including policy, process and other infrastructure needs. Continue personal growth and training, including staying current on Oracle Cloud functionality.Responsibilities

Preferred background:8 + years of Project Management and delivery oversight of medium to large scale ($500K to $10M) CX Cloud implementations with a similar consulting firm, software/technical provider, systems integrator, or Oracle Partner.Experience successfully leading, solutioning and/or managing Oracle SaaS Cloud Implementations for SCM.Proven experience managing and motivating a team of matrixed resources and cross-functional processes.Comfort and experience in communicating with senior level executives, key partners, and project team members, both informally and in formal presentations.Partner-friendly with open communication, strong conflict resolution and negotiation skills.Outstanding customer service with attention to detail and effective follow-through.Excellent verbal and written communication skills.Ability to travel up to 50% of the time.Life at Oracle

An Oracle career can span industries, roles, countries and cultures, giving you the opportunity to tackle new roles and challenges, while blending work and life. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry. To nurture the talent that makes this happen, we work hard to build a vibrant and inspiring workplace that celebrates diverse, hardworking teams where everyone can contribute. We take care of each other, and value giving back to the community. We have flexible work arrangements and offer benefits including generous paid parental leave and comprehensive premium medical insurance.Equal Opportunity Employer

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law.

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