This Jobot Job is hosted by: Dana StarkAre you a fit? Easy Apply now by clicking the "Apply" buttonand sending us your resume.Salary: $70,000 - $75,000 per year

A bit about us:

We have become one of the fastest-growing, mid-sized firms of its kind in Southern California.

Why join us?

We have a great reputation for providing exceptional service and fostering meaningful client relationships. With over five decades of experience in insurance, we value the opportunity to prioritize integrity, innovation, and collaboration in delivering tailored insurance solutions.

Job Details

Key Responsibilities:

Client Servicing:

Respond promptly to client inquiries regarding policy coverage, billing, claims, and endorsements.Provide exceptional customer service by addressing client needs and resolving issues professionally.Policy Management:

Assist in the preparation, issuance, and delivery of certificates of insurance, auto ID cards, and binders.Process policy changes, endorsements, cancellations, and renewals in a timely manner.Ensure accuracy of policy documents and maintain organized client files.Support to Account Managers/Producers:

Collaborate with account managers to gather information needed for new business and renewals.Prepare quotes, proposals, and summaries of insurance for client presentations.Follow up on outstanding items with clients, carriers, and other stakeholders.Carrier Communication:

Work with insurance carriers to resolve underwriting, billing, and coverage issues.Submit applications, endorsements, and requests to carriers and track responses.Documentation and Compliance:

Maintain accurate and up-to-date records in the agency management system (e.g., EPIC, AMS360).Ensure compliance with agency standards and procedures, as well as regulatory requirements.Cross-Selling and Referrals:

Identify opportunities to cross-sell additional coverages or refer leads to account managers or producers.Qualifications:

High school diploma or equivalent; some college education or insurance certifications (CISR, CIC) preferred.1-3 years of experience in commercial lines insurance or a related field.Active Property & Casualty Insurance license (or ability to obtain within a specified timeframe).Proficiency in agency management systems and Microsoft Office Suite.Strong organizational and time-management skills.Excellent verbal and written communication abilities.Knowledge of commercial insurance lines such as general liability, property, workers' compensation, and auto.Desired Skills:

Ability to work independently and as part of a team.Attention to detail and commitment to accuracy.Customer-focused mindset with problem-solving abilities.Familiarity with insurance carriers, coverages, and underwriting guidelines.

Interested in hearing more? Easy Apply now by clicking the "Apply" button.