Location: Santa Barbara, CA
Job Type: Full-Time

We are a hospitality business dedicated to providing exceptional guest experiences in the heart of Santa Barbara. Our team is passionate about delivering top-tier service, ensuring smooth daily operations, and creating a welcoming atmosphere for our guests.

The Front of House Manager is responsible for overseeing the daily operations of the front-of-house team, ensuring excellent customer service, and maintaining a high standard of hospitality. This role requires leadership, problem-solving skills, and the ability to thrive in a fast-paced environment.

• Supervise and train front-of-house staff, including hosts, servers, and bartenders.
• Ensure outstanding guest experiences by maintaining service quality and addressing customer concerns.
• Manage reservations, seating arrangements, and overall floor operations.
• Work closely with the back-of-house team to ensure seamless coordination.
• Monitor inventory levels for front-of-house supplies and place orders as needed.
• Maintain compliance with health and safety regulations.
• Handle customer inquiries, feedback, and conflict resolution professionally.
• Assist in hiring, onboarding, and scheduling team members.

• 2+ years of experience in a front-of-house management role (restaurant, hotel, or related hospitality business).
• Strong leadership and communication skills.
• Knowledge of POS systems and reservation software.
• Ability to work evenings, weekends, and holidays as needed.
• A passion for hospitality and delivering an exceptional guest experience.