Locally acclaimed, independent Los Angeles restaurant group is seeking a dynamic and hands on Director of Operations to lead their team! The ideal candidate is extremely organized, detail oriented, and has a strong background in systems and structure. This role will assume responsibility for the support of restaurant operations including manager development, recruitment, consistent high standards of food, beverage and service, standardizing systems/procedures, and overall team morale. Looking for someone with an entrepreneurial, self-starter attitude who is comfortable working with teams to hold them accountable, allowing for consistency across the restaurants. A collaborative, hands-on leadership style, passion for hospitality, and proven experience fostering a strong culture of excellence are all critical to this role. A great opportunity for a talented operator with great judgement, instincts, and a strong sense of culture to join a well-respected local group!

Responsibilities Include :

• Establish and uphold company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and labor costs
• Continuously strive to develop the team and staff by providing ongoing feedback, establishing performance expectations and conducting regular supervisory performance reviews
• Develop and implement operational strategies, policies, and procedures across all restaurants to ensure consistency and efficiency
• Oversee financial performance, including budgeting, cost control, and revenue optimization
• Coach, evaluate, develop, and motivate staff by setting expectations, recognizing achievements, and aligning performance goals with company goals
• Ensure that all policies, forms and procedures are consistently and properly executed by teams at each of the restaurants
• Take initiative and help to build business
• Work to standardize any manuals or forms that can better help streamline operations through the restaurants
• Monitor key performance indicators (KPIs) and implement corrective actions as necessary to achieve operational goals
• Lead and mentor restaurant managers and staff, fostering a culture of teamwork, accountability, and continuous improvement
• Maintain a strong presence in the restaurants on a regular basis
• Ensure compliance with health, safety, and sanitation standards in accordance with local regulations and company policies
• Collaborate with the culinary team to maintain high-quality food and beverage offerings and exceptional guest experiences
• Work closely with ownership and upper management to develop and execute strategies that drive profitability, enhance guest satisfaction, and maintain high standards of quality
• Foster strong relationships with vendors, suppliers, and other external partners to ensure seamless operations and cost-effective procurement
• Stay updated on industry trends, competition, and customer preferences to identify opportunities for innovation and improvement
• Dedicated to guest service, experience, and employee retention
• Understand and comply with CA labor laws

Candidate Requirements:

• 5-6+ years of progressive, upscale, full-service restaurant management experience with at least 2-3 years of experience in a multi-unit role (Regional or Area Director/Manager, Director of Operations, Multi-Unit General Manager (GM), or comparable role)
• Diverse restaurant experience
• Strategic background with a passion for hospitality and the ability to oversee multiple direct reports
• Exceptional leadership and team management skills, with the ability to motivate, train, and inspire a diverse workforce
• Excellent financial acumen and experience with budgeting, forecasting, and P&L management
• Meticulous attention to detail and very systems-oriented
• Willingness to be very hands on and to learn and grow
• Energetic, positive, reliable and dependable
• Outstanding problem-solving and decision-making abilities, with a proactive and solution-oriented mindset
• Exceptional communication and interpersonal skills, with the ability to build strong relationships with internal teams and external stakeholders
• Desire and willingness to work side by side with teams in the restaurants
• Knowledge of industry regulations, health and safety standards, and compliance requirements
• Flexibility to work evenings, weekends, and holidays as needed; must be able to work flexible hours/schedule necessary to manage and operate the concepts effectively
• Requires long stretches of standing, occasional carrying, pushing or pulling of items up to 50 lbs in weight
• Food safety certification

Compensation Package Includes:

• Base Salary in the $125-150k range DOE
• Bonus Potential
• Medical Benefits
• 401k
• Parking
• R&D Allowance
• Dining Stipend
• PTO Plan