Job Posting: Human Resources Branch Chief

Department of Transportation

JC-470639 - Human Resources Branch Chief
STAFF SERVICES MANAGER I

Final Filing Date: 3/28/2025

Application Methods: Electronic (Using your CalCareer Account) By Mail Drop-off

Under the general direction of the Staff Services Manager II, IT Administrative Services Office Chief, the Staff Services Manager I (SSM I) serves as Information Technology's (IT) Human Resources (HR) Manager. The incumbent is responsible for overseeing, supporting, and supervising the daily operations of the full range of HR services to the IT Department. The SSMI will independently perform, facilitate, coordinate, and lead complex special projects and assignments related to a variety of IT HR, operational planning, and administrative functions. The SSMI must possess a strong ability to write, problem solve, organize, communicate, and manage multiple priorities. The SSMI will coordinate critical workload and projects on behalf of the IT Administrative Services Office and Division, working closely with management to provide guidance and consultation on sensitive projects and complex matters related to ITHR.

As the liaison to the Department's Division of Human Resources (DHR), the incumbent ensures that IT HR is providing the most up-to-date information, aware of the most current rules and regulations and providing direction, technical assistance, consultation and training to the IT Executive Team, as well as, IT supervisors and managers on a broad range of HR disciplines. The incumbent will participate on various special projects and teams representing IT. The incumbent will serve as the Subject Matter Expert and Product Owner for the Division's IT HR dashboard and tracking system.

PARF 20-5-170/JC-470639

The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

Minimum Requirements

• Possession of a valid driver’s license is required when operating a state owned or leased vehicle.
• Travel may be required.
• Some weekend or after hours work may be required. The incumbent must carry a cell phone and respond to calls after hours.

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at
• Resume
• Statement of Qualifications

The SOQ must be submitted with your State Application (STD 678). Applicants must answer each question in its entirety and follow all instructions for answering the questions in the specific order to be considered for the position. Applicants who fail to submit an SOQ as outlined may be disqualified from the selection process.

SOQ Instructions:

1. Please describe a situation and the outcome of where you successfully built effective working relationships with stakeholders or a control agency to accomplish an important result.
2. Demonstrated leadership skills (in either a supervisory capacity or leading a team/project) while providing guidance to staff members and maintaining a positive and professional work environment.
3. Describe your ability to consult, advise, and gain confidence of department management.
4. Describe your experience managing multiple and changing priorities.

Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are basing your eligibility on education, you must include your unofficial transcript(s)/diploma for verification. Unofficial, original, or official sealed transcripts will be accepted and may be required upon appointment.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered.

Final Filing Date: 3/28/2025

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting.

Address for Mailing Application Packages:

You may submit your application and any applicable or required documents to:

Department of Transportation
Attn: Caltrans DHR Contact Certification Services
MS-90 P O Box 168036
Sacramento, CA 95816-8036

Contact Information

The Human Resources Contact is available to answer questions regarding the application process.

Human Resources Contact:
Dina Coloma
(279) 234-2328

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place.