Inside Sales - Customer Service Representatives- Call Center

Job Description Pridestaff, a national staffing company, is seeking enthusiastic Inside Sales, Customer Service Representative, to work on a temporary to permanent basis with our clients. The Inside Sales, Customer Service Representative will work in a call center environment and will make inbound as well as outbound call to customers

Inside Sales – Customer Service Representative - Call Center

Job Responsibilities As an Inside Sales Customer Service Representative, you will be responsible for making inbound and outbound calls to customers regarding products and service as well as provide general information regarding questions issues.

Additional responsibilities for the Inside Sales Customer Service Representative will include:

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Answering in bound and making out bound call to customers in a professional manner ?

Researching information using multiple resources and route call to the appropriate resource ?

Provide customers with product and service information and resolve customers concerns and complaints ?

Enter customer information in the system and identify and escalate priority issues ?

Completing call log and producing call reports ?

Provide follow up customer calls when necessary

Inside Sales - Customer Service Representative - Call Center