Overview:

The Operations Coordinator is a remote position and will work directly with the CEO to support the execution of daily operational tasks, manage schedules, communications between team and assisting with project management. This role plays a vital part in ensuring that operational processes run smoothly and efficiently and facilitating a productive work environment. This is a critical role, dedicated to ensure a smooth running process for the companies Operations. This is requires excellent communication, attention to detail where tasks and routines will transition quickly and strong versatility is a must. This role is a Monday-Friday full-time salaried position and is evaluated on a 90-120 day probationary period.

Responsibilities:

• Communication Hub : Serve as a central point of contact, facilitating clear communication between leadership and team, external vendors, and clients.
• Executive Support: Provide direct support to the CEO, including calendar management arrangements, communication channels and project management.
• Coordinate Team Activities : Schedule and facilitate team meetings, track action items, and follow up to ensure accountability.
• Reporting and KPIs : Maintain organized records of business activities, generate basic reports, and track key metrics to support operational decision-making.
• HR and Onboarding Support : Assist with recruitment, onboarding, and training processes, ensuring new team members and clients are well-integrated into the company culture.
• Assist with Process Improvement : Support the CEO in identifying areas for improvement and implementing streamlined processes.
• Event and Project Coordination : Help plan and execute company events, projects, and training sessions, ensuring all logistics are well-organized.

Requirements:

• High school diploma or equivalency
• Highly organized and able to multitask
• Self-driven, strong problem solving skills and proactive nature
• Resourcefulness: Self-starter who takes initiative and finds creative solutions to challenges
• Time Management: Able to prioritize tasks effectively and manage multiple projects simultaneously.
• Proficient in Internet, Google Apps, Quickbooks; project management tools is a plus
• Excellent written and oral communication skills required
• Passion for exceptional customer service
• 2 (minimum) years of Customer Service, Operations or Admin experience

Key Competencies:

• Proactivity: Takes initiative in identifying and solving problems.
• Adaptability: Thrives in a dynamic environment, adapting to changing priorities and tasks.
• Collaboration: Works effectively within a team, facilitating communication and helping ensure alignment.
• Resourcefulness: Uses creative problem-solving to complete tasks efficiently with available resources.

Leadership Styles Assessment:

Part of your application needs to include you emailing your results of this assessment ( to and in the subject line include:

{your name} - {what industry is our niche}