Overview: Ensures all locations in the region are maintaining sufficient capacity to meet market rate of demand. Leads implementation of best practices, process improvements and standardization across the region. Leads the operations team, ensures a positive and productive working environment. Develops team members to become future leaders of the organization through mentorship, training, and practical experience. Promotes the company's core values of safety, people, integrity, quality, continuous improvement, and passion.

Key Responsibilities:

1. Health, Safety and Environmental Compliance:
• Ensures compliance with regulations and promotes a culture of safety among all employees.

• Conducts regular safety walks, identifies potential hazards, and implements corrective actions.
• Maintains safe operations by enforcing policies and procedures.

• Ensure root cause analysis of safety related incidents and corrective actions are implemented in a timely and thorough manner.
• Promotes high standards of facilities order and cleanliness.
• Maintains knowledge of OSHA, EPA, and other regulatory requirements.
1. Operational Excellence:
• Develops and implements strategies to enhance operational efficiency, productivity, and overall performance.
• Promotes a continuous improvement mindset, is never satisfied with the status quo.
• Monitors and analyzes key performance metrics to identify areas for improvement and drive continuous operational enhancements.
• Identifies opportunities to improve operational processes and workflows to enhance efficiency and reduce costs.
• Implements best practices in areas such as order processing, inventory management, and receiving.
• Ensure that SQDIP methodology is implement appropriately at each location to enhance visibility and accountability into key performance metrics as defined by corporate.
2. Quality:

• Works with site leadership, corporate quality, and operations to ensured policies, procedures and work instructions are implemented, and developed as needed to ensure compliance with the quality management system, customer requirements and industry standards.
• Reviews and analyzes quality, production, maintenance, and operational reports to identify nonconformity, determine causes, and implements corrective actions as necessary.
• Ensures training and employee certification programs are implemented fully.
  
  • Monitors operational equipment and facilities maintenance programs to ensure they are documented in accordance with company policy, and to ensure capacity to meet customer needs.
  • Collaborates with site management to establish and implement production and quality control standards, develop budgets, and cost controls.

1. Team Leadership:
• Lead, mentor, and develop high-performing teams, including supervisors, leads, warehouse staff, logistics coordinators, and operational personnel to be next generation of company leaders.
• Set performance expectations, provide regular feedback, and recognize success.
2. Customer Satisfaction:
• Collaborate as needed with sales and contracts teams to meet customer needs, on-board new business and exceed customer expectations.

• Address customer and team members inquiries, concerns, and escalations in a timely and professional manner.

1. Production Control and Operational Oversite:

• Coordinates activities within the region and collaborates with other regions to ensure effective production control.
• Reviews operational reports and dashboards to communicate performance metrics, trends, and areas for improvement to corporate management.
• Coordinates production activities to obtain optimum production and utilization of human resources, machines, and equipment.

Qualifications: To perform this job successfully, an individual must be able to work in a "team" environment and must be hands-on.

• The ideal would have BS Degree in a related field of study.
• Minimum of 5 years operations or warehouse management experience in the metals service center or related industry.
• Formalized process improvement training, certification, or experience.
• OSHA 10 or higher safety training certificate.
• Ability to effectively problem solve while maintaining a skillful, professional demeanor.
• Effective communication skills, verbal and written.
• Full engagement of all employees, change agent, problem solver, doer, self-starter, clear on expectations, responsible and accountability.
• Customer focused, results oriented, decisive, open communicator.
• Proficient in Microsoft Office and MRP systems

We offer a full comprehensive benefits program which includes medical, dental, vision, company paid life insurance, short and long-term disability, paid vacation, 401(k), tuition reimbursement among other competitive benefits.

TW Metals, LLC. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will be considered for employment regardless of race, religion, gender, gender identity, sexual orientation, national origin, disability, age, or veteran status. TW Metals is also committed to complying with all fair employment practices regarding citizenship and immigration status.

The right opportunity is waiting for you here at TW Metals, LLC. APPLY NOW!

As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)