Salary: $44.76 Hourly

Location : Palmer, AK

Job Type: Full-time Exempt

Job Number: 2024-00103

Department: Information Technology

Division: OIT- Business Integration

Opening Date: 06/05/2024

Job Summary

This position is a Division Manager responsible for directing the Borough's application and support services, including service desk, applications, and web, and providing oversight, direction, and mentoring to Division Staff and IT contractors.

Work is performed and duties are carried out in accordance with established policies, procedures, and Borough core values: Accountability, Customer Focus, Dedication, Integrity, Responsiveness and Teamwork.

This is a non-bargaining unit management position.

Pay Grade

S1 - DOE
Minimum Requirements

Baccalaureate degree in a course of study related to the occupational field. Post-secondary education or experience that provides the expertise required to perform effectively the functions of the position may substitute for the degree on a year-for-year basis.

Ten (10) years of progressively responsible information technology, information security and risk management experience, inclusive of five (5) years of supervisory experience and five (5) years of management experience in a similar role. Experience with contract and vendor negotiations and management including managed services, and experience with Cloud computing/Elastic computing across virtualized environments is desirable.

Possession of or ability to readily obtain a valid driver's license issued by the State of Alaska for the type of vehicle or equipment operated.

Completion of required Incident Command System (ICS) courses in accordance with established Borough policy.
Must successfully pass a pre-employment background check.
Duties/Responsibilities

• Provides leadership and management oversight of all daily activities in the division; develops, implements, monitors and executes a strategic, comprehensive enterprise business application program; leads the development of the division's overall approach to address and meet the desired goals and outcomes
• Hires, trains, assigns, schedules, directs, supervises, evaluates and disciplines division personnel; sets priorities and deadlines; reviews and approves personnel time and expense reports.
• Assesses the financial needs based on the Borough and department's objectives and guidelines, evaluates these requirements, develops and manages the program budget, and monitors expenditures.
• Partners with department management to develop priorities, strategies, and goals.
• Researches developments in the field and makes recommendations for the implementation of new technologies, standards, processes, policies and procedures.
• Responsible for the development and implementation of division related policies and procedures.
• Collaborates with other agencies; acts as an advisor, and builds and maintains relationships across the stakeholder community. Oversees and manages IT inventories, ensuring accurate tracking and maintenance of hardware, software, and equipment stocks.
• Manages assigned IT projects.
• Directs and coordinates the work of assigned contractors.
• Confers with assigned personnel to provide technical advice and to resolve problems, review status reports and address issues; reviews reports to identify and mitigate problems; facilitates post-incident discussions.
• Ensures that technology training is available to all Borough employees.
• Alerts, and coordinates with, appropriate department personnel in the event of emergencies, outages, and other conditions requiring response.
• Ensures projects, programs and portfolios are aligned to operational and strategic objectives and prioritized according to business goals.
• Performs the duties of the Director of Information Technology during his or her absences as assigned, and performs the duties of other information technology division managers in their absence as requested.
• Manage and provide IT-related assistance during emergency incidents under the Incident Command System.
• Ensures compliance with occupational safety and health regulations applicable to area of responsibility, including but not limited to: proper facilitation of Respiratory Protection Program; proper facilitation of Bloodborne Pathogens Program; proper use and maintenance of personal protective equipment; Safety Data Sheet books, inspection reports, training records, and hazard documentation are maintained and up to date; preventive programs and corrective actions are properly implemented.
• Performs related duties.

The Mat-Su Borough offers a variety of benefits to its eligible employees. These benefits include Health, dental and vision insurance, life insurance, accident and dismemberment (AD&D) insurance, retirement, supplemental benefits (in lieu of social security), deferred compensation, and an employee assistance program. Following is brief description of some of these benefits.

Health Insurance:

The Borough provides group health insurance to all Regular employees scheduled to work 30 or more hours per week. The plan includes medical, prescription, audio and optional dental and vision benefits. Coverage begins for the employee and family members the 1st of the month following date of employment. Family members include spouse and children under age 26. Beginning July 1, 2022, the amount charged to each employee, with a regular work week of 35 or more hours, will be based on which Tier you select and whether the optional vision/dental coverage is added. That amount will be divided between the first two paychecks of each month. The Borough will pay the remainder of the monthly costs. For employees working at least 30 hours but less than 40 hours a week, if the employee elects to be covered, the employee cost will also be based on the Tier selected and if the optional vision/dental coverage has been added.

Life & AD&D:

All regular full time or part time employees will have life insurance coverage provided by the Borough of $50,000 on themselves, $2,000 on their spouse and $1,000 on each qualified child. The benefit for Accidental Death & Dismemberment on the employee is $50,000.
• Employees may purchase additional life insurance through the State of Alaska Supplemental Benefits System.

Retirement:

PERS Tier IV (applies to employees first entered into PERS service on or after July 1, 2006): Alaska Public Employees' Retirement System is mandatory with a contribution rate of 8%. The Borough portion is as follows: Defined Contribution Plan - 5%; Health Plan - 1.07%, Health Reimbursement Arrangement - $83.40 (per pay period), Occupational Death & Disability - .31%.

PERS Tier I, II, & III (applies to employees first entered into PERS service prior to July 1, 2006): Alaska Public Employees' Retirement System (PERS) is mandatory with a contribution rate of 6.75%. The Borough portion is 22%.

For further information, go to the state of Alaska's website at www.state.ak.us/drb.

Alaska Supplemental Benefits System:

The Supplemental Benefits System (SBS) is in lieu of Social Security and is mandatory. An employee contributes at 6.13% of gross wages, matched by the Borough (6.13%), on the present wage base of $132,900.

SBS offers other various benefit options which are fully explained on their website at www.state.ak.us/drb.

Deferred Compensation Plan:

The Borough offers a Deferred Compensation Plan to eligible employees. The maximum amount an employee may defer in any taxable year is 100% of taxable wages or $20,500, whichever is less. Employees over the age of 50 may contribute an additional $6,000 and ROTH $6,000.

Holidays:

The Borough recognizes 11 paid holidays (plus 1 floating holiday). Regular employees with a regularly scheduled work week of less than forty (40) hours shall receive holiday pay on a pro-rated basis.

Personal Leave:

Personal leave will begin accruing the first day employment, however, it will not be for until after the employee has completed three (3) months of service. Accrual rates are as follows:

0 through 1 years 5.9996 Hours per pay period

1 through 2 years 6.9227 Hours per pay period

3 through 5 years 8.7689 Hours per pay period

6 through 10 years 9.6919 Hours per pay period

11 years and longer 11.6378 Hours per pay period

Regular employees with a regularly scheduled work week of less than forty (40) hours shall accrue leave on a pro-rated basis.

01

Describe your management and supervisory experience within the IT field and how it relates to core IT business operations.

02

Describe your experience working with the following teams: Service Desk, Web, and Applications.

03

What does the statement "It has always been done that way" mean to you?

04

Managing requires motivating employees as well as accomplishing tasks. Do you find it more natural to point out what's wrong so employees can accomplish tasks competently OR to praise employees for their work and then point out what may need correcting?

05

When deciding how to organize your team's workload, how do you assess what tasks need to be given priority?

Required Question