JOB SUMMARY:
Reporting directly to the Board of Managers, the President & General Manager is responsible for the overall
operations of the gaming facility, including full accountability for delivering handle, revenue, and EBITDA
financial targets. This position oversees all related operational and support functions, ensuring compliance
with all applicable laws, regulations, orders, rules and statutes. In conjunction with the Board of Managers, is
responsible for developing and implementing the long-term strategy of Miami Valley Gaming, including
introducing products, services, and optimized guest experiences. The General Manager is also expected to
serve as a public relations ambassador.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Overall responsibility for the general management of all gaming and departmental operations of the
property.
• Responsible for ensuring property's execution of annual business plan budgets, P&L accountability, and
overall financial results performance.
• Ensures compliance with all regulatory controls both internal and external including but not limited to
state and federal laws and applicable Gaming Commission regulations, maintaining a strong working
knowledge of such.
• Confers with Board of Managers to review achievements and discuss needed changes in goals or
objectives resulting from current or projected future status or conditions, and to formulate political
strategy; attend meetings as needed.
• Reviews, analyses and provides information and best suggestions of operations, costs, and forecast
data to determine operational progress toward stated goals and objectives.
• Monitors the property's gaming position, competitive movements, customer trends and other areas
which may affect the business and make necessary changes to improve business objectives.
• Reviews daily and monthly Casino data systems reports and financial reports for any unusual statistical
fluctuations and general revenue performance for all gaming areas, including coin-in, theoretical
versus actual hold win percentages and drop.
• Formulates and administers departmental policies and activities and develops realistic short- and longterm goals and objectives for the departments in alignment with those of the property.
• Partners with property leadership to maximize profitability through delivery of system wide operating
standards, labor efficiencies, gaming best practices, and talent development.
• Supervises and directs the day-to-day operations through assigned department leaders; counseling,
guiding and instructing them in the proper performance of their duties.
• Meets with Vendors and works with them to create an efficient and sound gaming atmosphere.
• Initiates and maintains communication with subordinates, Team Members, management, and other
departments in facilitating the flow of information throughout the property.
• Performs other duties as assigned.
REQUIRED SKILLS AND ABILITIES
• Strong business acumen and financial literacy, with experience managing marketing budgets and
resources effectively.
• Excellent leadership and communication skills, with the ability to inspire and motivate a team towards
achieving common goals.
• Exhibits strong drive for results and success; conveys a sense of urgency to achieve outcomes and
exceed expectations; persists despite obstacles, setbacks and competing influences.
• Thorough knowledge of casino games and operations required.
• Proven track record of developing and executing successful marketing strategies that drive revenue
growth and increase brand awareness.
• Strong understanding of casino industry trends, consumer behavior, and competitive dynamics.
• Strategic and analytical thinker with a data-driven approach to decision-making and problem-solving.
• Ability to thrive in a fast-paced and dynamic environment, managing multiple projects simultaneously
while meeting deadlines.
• Proficiency in marketing analytics tools, CRM systems, digital marketing platforms, and other necessary
computer applications.
• Knowledge of regulatory requirements and compliance standards applicable within the casino industry.
• Ability to communicate clearly with staff, Federal, State and local government officials and the general
public.
• Strong work ethic and ability to cultivate working relationships throughout the organization.
• Excellent verbal and written communication as well as presentation skills.
• Must be able to handle stressful situations, maintain composure and be able to prevent and/or address
emergency situations.
EDUCATION and/or EXPERIENCE:
• GAMING INDUSTRY EXPERIENCE IS REQUIRED.
• Bachelor's degree in Finance, Business Administration, Hospitality or a related field required.
• Minimum of ten (10) years of senior leadership experience in the gaming industry.
• Must be age 21 years of age or older per Gaming Regulations.
CERTIFICATIONS, LICENSES, REGISTRATIONS:
• Must be able to obtain valid gaming license(s), where applicable.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
• While performing the duties of this job, the employee is frequently required to sit or stand; walk; use
hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance;
stoop, kneel, crouch, or crawl; and talk or hear.
• The employee may be required to lift and/or move up to 25 pounds.
• The noise level in the work environment is usually moderate to loud.
• The employee may be exposed to smoke when on the floor of the gaming room.
The physical demands described here are representative of those that must be met by the individual to
successfully perform the essential functions of this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
Miami Valley Gaming is an equal opportunity employer committed to diversity and inclusion. We encourage
qualified individuals from all backgrounds to apply. Miami Valley Gaming reserves the right to modify,
interpret, or apply this job description in any way the company desires. This job description in no way implies
that these are the only duties to be performed by the individual occupying this position. This job description is
not an employment contract, implied or otherwise. The employment relationship remains "at-will." The
aforementioned job requirements are subject to change to reasonably accommodate qualified disabled
individuals