Job Title: Customer Service Representative I Job Description We are seeking a customer service-focused individual to join our DNA Customer Service team in Burlington, NC. This position will collaborate with Child Support Government Offices, other agencies, hospitals, clinics, vendors, and internal customers to ensure that all client requests and inquiries are addressed in a timely and accurate manner. The individual will provide product education and handle a wide variety of questions while ensuring a world-class customer experience.
Job Type This is a Contract-to-Hire position with a duration of 6 Month(s).
Work Site This is a fully on-site position in Burlington, North Carolina.
Work Environment 1st shift, Monday - Friday, 9:00am - 6:00pm. In-Office, not remote.
About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
Diversity, Equity & Inclusion At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
- Hiring diverse talent
- Maintaining an inclusive environment through persistent self-reflection
- Building a culture of care, engagement, and recognition with clear outcomes
- Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email for other accommodation options.