- Incredible opportunity to join a leading American personal-care company!
- Competitive Pay, Great Benefits, Ideal location all offered!
About Our Client My client is a leading speciality ingredient company that sits in the personal care space!
Job Description - Promptly enter purchase orders to meet or exceed the agreed to service levels.
- Partner with Customer Care Leads to guarantee Achievement of service level agreements.
- Ensure order entry, order tracking and delivery are on track and orders are completed in full, providing customers with status updates throughout the process.
- Identify gaps in customer care processes and partner with customer experience team to resolve.
- Ensure actions align with AAT strategy.
- Escalate issues as they arise in a timely matter to ensure agility and responsiveness.
MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.
The Successful Applicant - 3 years' experience in Customer Service/Care roles.
- Bachelor's degree required.
What's on Offer - full benefits
- 401K
- Ideal Location
- Growth Trajectory
Contact
Lily Bronstein
Quote job ref
JN-102024-6579829