The CSR will answer calls/input notes for dispatch. CSR will check in trucks and complete inventory as needed.
Day to day:
Assist customers and business partners via telephone and email
Handle customer complaints in a calm, professional manner
Diagnose, assess, and resolve problems or issues
Monitor progress of delivery routes
Scan haul-away pods and verify stamps
Process changes or cancellations to delivery orders
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Bilingual - Spanish & English
* High school diploma
* Microsoft Office experience
* 1 year of customer service experience within a call center environment.