Customer Service Representative
Schedule: 8AM to 5PM, M-F
Position Type: Temp-to-Hire
Pay rate: $18-$20
Come join a growing family insurance agency. You will have unlimited growth and development opportunities. As a Customer Service Representative, you are the "front line" of our workforce and serve as a critical connection between the customer and our employees. You will be responsible for providing the best customer experience imaginable and this is an excellent opportunity to enhance your job skills. Main job responsibilities include:
- Assist customers with their insurance inquiries
- Enter prospects into our agency management system
- Manage incoming electronic customer service requests and inquiries
- Attend training sessions to gain more knowledge to begin training in other areas of insurance (customer service change requests, file claims, issue certificates of insurance, etc.)
Benefits/Perks:
- Property and Casualty Licensing Assistance
- Flexible Work Hours/Flexible Schedule
- Paid Time Off (PTO)
- Paid Holidays
- 401k Plan
- Career Growth Opportunities
- Professional Development
- Mentorship
- Continuing Education Opportunities
- Ongoing Training Seminars
- Hands-On Training
- Professional Work Environment
- Tuition Reimbursement
- Equipment Provided
- Office Snacks and Coffee
- Wellness Benefits
- Health Insurance
- Life Insurance
- Dental Insurance
- Vision Insurance
- Disability Insurance
- Treadmill workstations
- Company sponsored events
- Kitchen facilities onsite
- Sit/stand desks
- Catered lunches
- Potluck and seasonal parties
Compensation / Pay Rate (Up to): $18.00 - $20.00 Per Hour