About The Role

Our client provides the best kitchen showrooms to allow customers to inspire themselves and create a truly unique tailored kitchen at affordable prices. Our retail teams look after our customers from design to installation to ensure customers have a seamless process buying their dream kitchen.

Main responsibilities:

• Manage the end to end customer experience; engaging customers and generating leads, inspirational design, customer sign off, pre-installation, delivery and installation
• Managing a customer lead bank, generating appointments & managing outstanding quotes to ensure sales are converted through exceptional customer service
• Listen and capture customer requirements to ensure the design meets or exceeds customer expectations
• Generate inspirational designs from customer requirements using our purpose-built 3D CAD software
• Confirm all details with customers before delivery and gain their sign off using our customer charters & contracts to ensure errors are minimized
• Present multiple approved finance and payment methods

What's great about working for us?

• A fantastic team environment, with great facilities
• Uncapped earning potential
• Commission paid during annual leave
• Excellent training and development programs
• Fantastic career progression
• High-quality IT equipment and software
• Generous PTO and benefits

About You

• Desired Skills and Knowledge: Kitchen design experience is preferable but not essential as training is provided
• Experience in a customer service or retail sales role is preferable but not essential
• You can work 40 hours a week including weekends and evenings
• You're customer-focused and prepared to work in a fast-paced, ever-growing environment
• You have excellent communication and organizational skills
• You'll have the ability to work in a large sales team and achieve key performance metrics