** Packaging background is required!**

Mission of the Role (What you will be doing)

The Merchandiser identifies and sources products to satisfy unique, non-stock customer requirements and is an important

communication link between the supplier, customer service, sales, and operations. The Merchandiser works with sales, customer

service and the supply chain team to understand customer needs so as to identify and source the best products to achieve customer

objectives.

Key Duties & Accountabilities (Primary responsibilities & quantifiable measurements )

• Submit standard quote requests to vendors within 24 hours of receipt
• Generate quote comparisons by obtaining quotes from different suppliers, and contribute to internal supplier selection based on quotes
• Source new items per request, assessing quotes and compiling a detailed assessment of costs
• Research new suppliers and help find new opportunities to allow for better buying and sales
• Obtain correct, detailed quotes for customer service and sales
• Facilitate all new suppliers completing the ISO Supplier Evaluation form to be on the Approved Vendor List
• Answer all emails by the end of each day
• Resolve customer problems and elevate issues immediately to an acceptable, timely and appropriate resolution
• Serve as liaison with customer service, sales, purchasing, design, manufacturing and shipping
• Serve as backup to normal Buyer functions; placing purchase orders, expediting etc.

Essential Functions (Essential/secondar functions that support the primary responsibilities)

• Prepare quotes and miscellaneous correspondence
• Build and maintain long-lasting supplier relationships
• Maintain thorough email records
• Maintain thorough records
• Must frequently use independent discretion, judgment and decision-making skills to achieve quality and performance standards