Key Responsibilities:

1. Strategic Human Resource Management:

• Partner with executive leadership to design and implement HR strategies aligned with organizational goals.

• Conduct organizational diagnosis and develop solutions using data-driven methods.

2. Talent Acquisition and Workforce Planning:

• Lead end-to-end recruitment processes to attract top-tier talent for global teams.

• Develop and implement structured interview procedures and talent pipelines for key markets.

• Ensure compliance with all federal, state, and local employment laws, including Equal Employment Opportunity (EEO) guidelines and wage-and-hour requirements.

3. Cultural Management and Organizational Development:

• Define and integrate corporate culture across global offices, aligning with business objectives and local needs.

• Design employee engagement programs and team-building initiatives to enhance collaboration and satisfaction.

• Lead the creation and execution of communication matrices to promote cultural values.

4. Performance Management:

• Develop and implement performance evaluation systems to support employee growth and align with business strategies.

• Coach and support managers on goal setting, leadership development, and team performance.

5. Employee Relations and Legal Compliance:

• Manage complex employee relations issues in compliance with California and federal labor laws.

• Address workplace concerns promptly while adhering to legal standards, including anti-discrimination and anti-harassment laws.

• Provide training and support on HR policies and procedures for leadership and employees.

6. Learning and Development:

• Develop and execute training programs to meet organizational needs, including onboarding, management training, and professional skills development.

• Manage learning platforms and internal lecturers to maintain high satisfaction rates among employees.

7. Project and Process Management:

• Lead cross-functional projects, including business incorporation, license acquisition, and tax claims in diverse jurisdictions.

• Analyze data and implement process improvements to optimize HR and business operations.

Qualifications:

• Bachelor’s degree in HR, Business Administration, or related fields;

• 5+ years of holistic HR experience in multinational environments, preferably in fintech or digital services sectors.

• Strong experience in cultural management, employee engagement, and performance management.

• Exceptional problem-solving, communication, and project management skills.

• Proficiency in HR systems, data analysis, and metrics-driven decision-making.

• Fluent in both English and Chinese (Mandarin) to support global communication and ensure cultural alignment.