Job Title: Client Relationship Manager

Location: Philadelphia, PA

Industry: Pharmaceutical Freight

Overview:

Our client, a leading pharmaceutical freight firm, is seeking an experienced Client Relationship Manager to join their Philadelphia team. This role is crucial in managing and nurturing client relationships, ensuring top-notch service delivery, and supporting business growth in the highly regulated pharmaceutical logistics sector.

Key Responsibilities:

• Build and maintain strong, long-term client relationships.
• Act as the primary point of contact for client inquiries and concerns.
• Develop a deep understanding of client needs and tailor solutions accordingly.
• Collaborate with internal teams to ensure timely and successful delivery of services.
• Identify opportunities to upsell and expand client accounts.
• Monitor industry trends to proactively address client challenges.

Qualifications:

• Proven experience in client relationship management, preferably in logistics or pharmaceuticals.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Ability to manage multiple clients and priorities effectively.
• Familiarity with pharmaceutical freight regulations is a plus.

Benefits:

• Competitive salary and performance bonuses.
• Health, dental, and vision insurance.
• Opportunities for professional growth and development.