PC Technician

Location: Vernon Hills, IL (ONSITE NOT REMOTE)

Duration: 6 month contract with strong potential to extend

Targetted Start Date: ASAP! (January 15th)

Orientation: 1 day Wednesday 8:00-4:30 PM CST

Hours After Training:

Second Shift: Mon-Fri 1:00 PM- 9:30 PM CST

Job Description

Level 1 Technicians will install and configure hardware/software on a high volume of computers, printers, and other products for customers on a daily basis. This will include un-boxing units to configure and boxing units back up to prepare for shipment

Key Responsibilities

-Configure customers’ systems to their required specifications.

-Test systems to ensure 100% quality.

-Maintain minimum monthly productivity goals.

-Troubleshoot problems with computer systems, including hardware, software and peripheral equipment.

-Ensure that customers receive the highest level of customer service.

-Communicate issues concerning customer orders to the area Help Desk or Team Leader.

-Demonstrate ability to lift 25 to 50 lbs.

-Demonstrate ability to push and pull up to 10 pounds of force

Minimum Qualifications

High School Diploma or GED.

A + Certification or an equivalent combination of education and experience with the ability to demonstrate knowledge.