Our client, an industrial organization located in the East End of Ottawa, is currently looking to hire a Warranty Administrator to join their team on a permanent basis. The ideal candidate is self-motivated, has a positive attitude and excellent customer service skills.Why work for this organization:Health and Dental benefitsRoom for growth both professionally and financiallyFree ParkingRequired Skills and qualifications:Minimum 1 year of experience in mechanical/engine, parts, service and/or technician rolesPrevious industry experience or experience working on heavy duty trucks considered a strong assetPrevious warranty claim experience considered a strong assetGreat phone etiquette and customer-oriented personalityStrong listening skills combined with ability to bring solutions to customersAbility to work independently demonstrating organizational and time management skillsComfortable using computer applicationsMust have own vehicle to get to work locationDuties may include, but are not limited to:Review all warranty paperwork to ensure proper documentation and verify criteria compliance as required by the dealer and manufacturerClose out all warranty work orders dailyEnsure labour and parts information are claimed accuratelyCorrect rejected claims to ensure maximum number of claims are paid dailyMaintain positive customer relationsAssist the Warranty Manager and Service Team as requiredOther duties as assignedWage: $22.00 - $27.00 per hour depending on experienceSchedule: Monday to Friday – 7:30am to 4:30pmIf you are interested and believe you meet the specified qualifications, please send your resume to this ad.We thank all applicants for their interest in Express Employment Professionals; however, only those candidates selected for interviews will be contacted.Express Employment Professionals is an Equal Opportunity Employer.