Senior Manager, Risk Analytics

Client: Big 5 Bank

Location: Downtown Toronto. 1 day in office

Duration of Contract/Perm: 6-month contract with potential to extend or convert

Hours/week: 37.5 hours/week

Start date: January/February

Job Description : We are seeking a seasoned Senior Manager with 7-10 years of experience in Retail Risk Analytics, proficient in Alteryx, Power BI, Power Automate, SQL Query, and SAS. The ideal candidate will possess strong leadership skills to guide a diverse team, coupled with the ability to thrive in a high-pressure environment and deliver insightful business reports.

Key Responsibilities:

• Lead and manage the Client Account Management team in Fraud.
• Oversee the development and enhancement of queries, ensuring alignment with business needs.
• Address the lack of documentation by implementing and maintaining comprehensive records.
• Provide guidance and support to a team with varying levels of experience, focusing on coaching and development.
• Collaborate with Customer Data Integration team to manage database queries and build new ones as required.
• Utilize technical skills to enhance data analysis and reporting capabilities.

Must Have Requirements:

• 7-10 years of experience in a similar role.
• Strong understanding of Retail Risk Analytics, including loss forecasting, contact center analytics, and workforce analysis.
• Proficiency in Alteryx, Power BI, Power Automate, SQL Query, and SAS.
• Experience in Machine Learning/Modelling work.
• Proven leadership skills, with the ability to coach and guide a team, particularly junior-intermediate resources.
• Ability to work in a high-pressure environment.

Nice to Have:

• Experience in a banking or financial services environment.
• Familiarity with database management and risk systems.
• Additional certifications in data analysis or risk management.

Soft Skills:

• Excellent communication and interpersonal skills.
• Strong problem-solving and analytical abilities.
• Ability to work collaboratively with cross-functional teams.
• High level of organizational and time management skills.
• Adaptability and flexibility in a dynamic work environment.
• Strong business acumen and ability to write insightful business reports.

This a great opportunity to join a Big Five Bank and continue your career in the financial domain. Be a part of a great work environment with a very well-organized team and colleagues who will help you succeed.

This is a position that impacts the bank enterprise wide with great opportunity for career growth within the bank.

If you are not a 99% match to the above and want to be considered for other opportunities at our enterprise clients, register for our Talent Network where you can receive job alerts about new opportunities that match your interests.

EEO Employer

Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or 844-463-6178.