Stable Denver based manufacturing client that has been in business for over 70 years is seeking a Customer Service Manager due to growth and department restructuring. This role will be responsible for managing a team of 4 individuals, managing high level accounts and training and development.

Onsite

Up to 105k plus bonus 10-20% bonus

Responsibilities:

• Hire, train and manage team
• Organizes and oversees workflow of the department
• First line communication with assigned Accounts; handles all customer requests, order entry process, expediting, and returns
• Prepares monthly reports summarizing the assigned customer service team’s performance and establish performance metrics for customer service representatives

Qualifications:

• 3-5 years' experience in customer service or inside sales or combination
• Management or supervisor experience highly preferred
• Manufacturing or food service industry experience preferred