IT Operations Manager

Employment Type: Direct Hire

Pay: $120,000 - $125,000

Location: Seguin, TX

Schedule: Full-time | On-site

Benefits: Health, vision, dental, vacation and holidays PTO, 401k

Key Responsibilities:

• Lead IT operations for specific sites, managing IT hardware, software, and services.
• Manage IT assets, inventory, and life cycle documentation.
• Oversee strategic plan implementation to ensure IT infrastructure aligns with business needs.
• Administer user accounts, permissions, and access rights in Active Directory, Office 365, JD Edwards, and other applications.
• Oversee service desk operations, ensuring efficient outcomes.
• Participate in IT budget planning and annual budget creation.
• Prepare project plans and related documentation for IT initiatives.
• Manage on-premise and cloud-based services effectively.
• Negotiate and maintain vendor relationships for IT products and services.
• Serve as a subject matter expert, communicating IT activities and cybersecurity status to leadership.
• Participate in corporate IT after-hours on-call rotation for critical system outages.
• Perform other duties as assigned.

Qualifications:

• Bachelor’s degree in Business Administration, Computer Science, or Information Systems is required.
• Minimum of 5 years of IT operations management experience, preferably in a manufacturing environment.
• Must demonstrate career stability with a minimum of 5+ years in the current company.
• Strong project management experience.
• Director-level experience managing IT operations in a manufacturing environment.
• Experience managing people, vendor relationships, and projects.
• Hands-on management style, actively working alongside the team.
• Strong verbal and written communication skills, with the ability to convey information clearly.
• Ability to influence, motivate, develop, and coach team members.
• Capable of building strong business relationships across all levels of the organization.
• Ability to stay current with rapidly evolving technologies.
• High expertise in managing Microsoft Active Directory, Azure, Exchange/Exchange Online, and Office 365.
• Experience with SDWAN and VPN networking technologies.
• Familiarity with products such as F5 Networks, Cisco Meraki, Cisco ASA X series firewalls, Hewlett Packard Aruba, or Dell.
• Strong problem-solving skills and logical reasoning.
• Excellent organizational skills to prioritize multiple tasks effectively.
• Willingness to work irregular hours or overtime as needed.