Job Title: Account Manager / Inside Sales Representative – Wood Component Manufacturing

Job Summary:

Join a dynamic team as an Account Manager / Inside Sales Representative, where you'll drive sales growth, build lasting client relationships, and deliver exceptional service in the wood component manufacturing industry. If you thrive in a fast-paced, goal-driven environment, this is an exciting opportunity to grow your career while managing a portfolio of existing accounts and developing new business opportunities. This is a direct hire opportunity.

Key Responsibilities:

• Sales Growth & Business Development: Manage existing accounts, identify upselling/cross-selling opportunities, and generate new leads through calls, emails, and other channels. Present solutions tailored to customer needs.
• Customer Relationship Management: Serve as the primary point of contact for clients, ensuring their needs are met and inquiries resolved. Follow up on orders and quotes to guarantee satisfaction and conversion.
• Order Processing & Coordination: Accurately process orders and collaborate with production and shipping teams to ensure timely deliveries.
• Sales Reporting: Maintain accurate sales records, provide regular forecasts, and report on trends, opportunities, and challenges.
• Team Collaboration: Work closely with marketing, production, and logistics to enhance the customer experience and improve processes.

Qualifications:

• Proven experience in inside sales, account management, or a similar role, ideally within manufacturing or construction.
• Strong communication and problem-solving skills with a customer-first approach.
• Detail-oriented, able to manage multiple tasks efficiently.
• Familiarity with CRM software (Salesforce, HubSpot) and Microsoft Office Suite.
• High school diploma required; business-related degree is a plus.

What We Offer:

• Competitive salary and performance bonuses.
• Comprehensive benefits package (health, retirement, PTO).
• Career growth opportunities in a supportive environment.