Director of Veterinary Clinical Operations

Location: Culver City, CA

Employment Type: Direct Hire

Salary: $110K–$130K (DOE, flexible)

Relocation Assistance: Available

Benefits: PTO, holiday benefits, comprehensive medical, dental, and vision coverage, 401(k) with employer contribution, and more

Position Overview

Wheeler Staffing Partners is seeking an experienced Director of Veterinary Clinical Operations to join our client’s team in Culver City, CA . This position offers an exciting opportunity to lead a high-performing team dedicated to providing exceptional veterinary care in a large, multi-specialty facility. The ideal candidate will have a strong background in ER/Specialty Veterinary hospital leadership and thrive in a dynamic, fast-paced environment.

Key Responsibilities

• Oversee daily operations of the hospital to ensure efficient service delivery and operational excellence.
• Provide support, coaching, and development for employees to maintain high performance standards.
• Manage financial aspects, including client billing, payment agreements, and operational cost control.
• Lead and coordinate hospital meetings, ensuring actionable goals are met.
• Develop and implement training programs for hospital staff in collaboration with the Training Supervisor.
• Address human resources and employee relations matters, ensuring a positive work environment.
• Establish and streamline staff/client interaction protocols to enhance customer experience.
• Partner with marketing teams to design and implement growth strategies for the hospital.
• Participate in community engagement initiatives and marketing events to enhance the hospital's visibility.

Qualifications

• Bachelor’s degree in business, finance, or accounting, or CVPM certification preferred.
• 3+ years of leadership experience in a large veterinary hospital setting.
• Proven experience in ER/Specialty Veterinary hospital operations.
• Strong financial acumen with experience managing high-revenue facilities.
• Exceptional leadership and interpersonal skills, with the ability to build and motivate teams.
• Strong conflict resolution and decision-making skills.
• Ability to align hospital operations with core values of service, empathy, quality, and integrity.

Preferred Experience

• Large hospital management experience handling high-end clients.
• Experience working with a multi-specialty facility.