Job Description

AAC is seeking a ServiceNow Developer for our client in Arlington VA. The ServiceNow Developer will assist with the implementation of ServiceNow applications and provide technical insight in designing and supporting ServiceNow while aligning to service management best practices. They will implement application solutions based on conceptual design requirements, perform in the areas of development, administration, documentation, and technical support of the ServiceNow platform.

Note: This position can be worked fully remote and requires the ability to obtain a clearance.

Responsibilities:

• Configure and customize the ServiceNow system, including workflows.
• Use scripting tools and ServiceNow functionality to create scripts to automate routine tasks.
• Receive specifications from the IT ServiceNow Manager and deliver a product and release that meets the needs presented. Load, manipulate, and maintain data between ServiceNow and other systems, develop test plans and deployment for ServiceNow implementation, and perform system and integration testing with sample and live data.
• Perform installation and testing of vendor-provided updates and new releases. Communicate ServiceNow process, operations, and capability information to all levels of management effectively.
• Perform ServiceNow implementation tasks including custom programming, configuration, integration, and maintenance.

Required Skills:

• Bachelor's degree or equivalent in Computer Science or related field, or equivalent experience .
• 5 years of experience supporting the development, implementation, administration, and configuration of the ServiceNow tool or equivalent.
• Hands-on experience in the IT industry involved in providing ITIL and IT Service Management Solutions in IT Infrastructure with expertise in the ITSM suite.
• Strong working knowledge of various ServiceNow components such as ServiceNow Scripting, Service Desk, Change Management, Incident Management, Asset Management, Problem Management, CMDB, Knowledge Management, and Service Request Management.

Preferred Skills:

• Certified SNOW Application Developer.
• Microsoft O365 cloud instances.
• SCCM package deployment and reporting.
• Experience reading BigFix reports and help with remediation efforts.
• A+ certification.
• SharePoint.

Company Description

Advanced Automation Consulting, Inc., headquartered in Columbia, SC, is an IT Consulting Services firm focused on the long-term success of our clients and consultants. At AAC, we never lose our intense, passionate focus on the needs of our clients. We attract and retain the best and brightest consultants and provide them with support, training, and the project discipline to ensure the success of our clients and AAC. We operate at the highest level of integrity at all times, strive to be the Best of the Best in all that we do, and we are the Best Value service provider to our clients.