Implementation Specialist

job
  • Athena Security Inc.
Sorry the Job you are looking for is no Longer available

Job Summary
Location
Houston ,TX 77246
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
16 Mar 2025
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Job Description

4 days ago Be among the first 25 applicants

This range is provided by Athena Security Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$50,000.00/yr - $75,000.00/yr

About Us:

Athena Security is a recognized leader in the security industry with a mission to help #SaveLives. Our patented software and hardware from CEIA provide an advanced weapons detection system that offers unparalleled protection with accuracy, speed, and convenience. We have revolutionized entryway security.

Position Overview:

We are seeking a dedicated and knowledgeable Implementation Specialist to join our team. The ideal candidate will have a strong technical background and experience in supporting security systems and associated hardware. You will play a crucial role in ensuring our clients receive the highest level of support and service.

Key Responsibilities:

  • Provide exceptional customer support for Athena Security’s threat detection platform and hardware.
  • Troubleshoot and resolve technical issues related to MDM software, iPads, and antivirus solutions.
  • Deploy and manage iPads using Apple Configurator.
  • Assist clients with Vanta integration and usage.
  • Understand and manage IP addressing configurations.
  • Harden systems to enhance security and protect against vulnerabilities.
  • Automate tasks using scripting for MDM to streamline operations.
  • Auto-load laptops (Mac only) and ensure seamless deployment.
  • Document client interactions, issues, and resolutions accurately.
  • Collaborate with internal teams to ensure client satisfaction and continuous improvement of our products and services.

Requirements:

  • Proficiency with MDM software.
  • In-depth knowledge of iPads, including deployment using Apple Configurator.
  • Experience with antivirus solutions and Vanta.
  • Strong understanding of IP addressing.
  • Ability to harden systems and improve security measures.
  • Knowledge of scripting for task automation in MDM environments is a plus.
  • Experience with auto-loading Mac laptops (no Windows experience required).
  • Excellent problem-solving skills and attention to detail.
  • Strong communication skills, both written and verbal.
  • Ability to work independently and as part of a team.
  • Previous experience in a client support or technical support role preferred.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunity to work with cutting-edge security technology.
  • Supportive and dynamic team environment.
  • Career growth and development opportunities.

Full-Time, On-Site - up to 80% travel in the Houston area.

Contract to permanent hire

Seniority level

Entry level

Employment type

Full-time

Job function

Information Technology, Training, and Customer Service

Industries

IT Services and IT Consulting and Computer and Network Security

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