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Jobs by Category: People & Culture, Finance and Corporate Affairs
Job Function: Administrative
Status: Full Time
Schedule: Regular
Description Join our team and what we'll accomplish together
Do you enjoy working in a diverse and inclusive environment where you can feel comfortable bringing your authentic self to work? Are you a naturally curious person that believes learning is a continuous journey? Do you prioritize your well-being and want your employer to do the same? The TELUS Business Customer Experience (BCX) team knows that we are better together, so join us and together, let’s make the future friendly.
Our Employer Solutions team provides technology Human Resource solutions to Commercial & Public Sector organizations across Canada. Leveraging their expertise as HR practitioners, the team delivers cost-effective, customized support including payroll, performance management, business process outsourcing as well as Customer Relationship Management solutions.
What you'll do
As an Ambassador of our Solutions, you will provide expertise and analysis in the areas of Payroll to a public sector Hospital client in Ontario with over 4000 employees. As an Advisor, you will provide thought leadership and best practice to the client on how to handle unique scenarios and escalations. As a Researcher, you should be ready to investigate questions using a variety of resources to obtain necessary data. As an Analyst, you will create reports to provide to various stakeholders, review them for accuracy and provide guidance on improvements or efficiencies.
Responsibilities
Manage work requests from the client to determine priority, implementation timelines and liaison with technical team for completion
Manage the implementation of Collective Agreement renewals including communications to employees, updating of applicable documents, updating of applicable plans, premiums and employee data on PeopleSoft and the calculation of retro payments.
Ensure the accurate processing of a bi-weekly payroll for 4,000 employees on PeopleSoft, including auditing, deductions, additional payments, union dues, benefit deductions and review of GL files prior to sending to the client
Preparing payroll journal entries
Manage multi-union deductions and responsibility premium payments
Coordinating and processing employee RRSP, family support and garnishment deductions
Reconciliation of year-end T4/T4A’s tax slips and government reporting, and regular auditing throughout the year
Preparation of all biweekly, monthly and annual remittances for third party vendors and government organizations (i.e. union dues, RRSP, benefit carriers, WSIB, EHT, receiver general, family support and garnishments).
Complete WSIB Form 7 earnings reporting
Maintain and update documentation regarding Payroll processes and controls
Support continuous process improvements and reengineering
Support Payroll project initiatives including documentation, testing, and training
Testing any new enhancements or fixes to PeopleSoft before they are released into Production environment with support from the technical team.
Partner and collaborate with the client and other team on resolving Payroll related issues
Other tasks as assigned
Ability to come to the office in Hamilton, Ontario 1 day per week, depending on workload, training and tasks
Qualifications What you bring
Strong knowledge of PeopleSoft or other payroll applications
Strong knowledge of Hospitals of Ontario Pension Plan (HOOPP)
Strong knowledge of best practice in HR and Payroll
Proficiency with Microsoft Outlook, Word and Excel
Excellent analytical skills, attention to detail and accuracy, and achieving quality standards a must
Highly motivated, energetic with a positive attitude, and possesses an intrinsic passion for quality and process improvements
Proven decision-making abilities based on analysis, experience, judgment and innovative thinking.
Ability to create positive relationships, establish rapport and work effectively in cross-functional teams.
Strong written and verbal communication skills
Detail oriented and ability to work to tight timelines
Excellent organizational skills; including effective prioritization, time management, and the ability to multi-task.
Required Professional Designation/Certification:
Degree or diploma in Human Resources
Successful completion of PCP certification is an asset
Required Experience:
3-5 years of experience in Payroll roles
We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and serve our communities. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. We’re committed to diversity and equitable access to employment opportunities based on ability—your unique contributions and talents will be valued and respected here.
Salary Range: $57,000-$85,000
Performance Bonus or Sales Incentive Plan: 10%
Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:
Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
Flexibility to work in-office, virtually or a combination of both
Generous company matched pension and share purchase programs
Opportunity to give back to communities in which we work, live and serve
Career growth and learning & development opportunities to develop your skills
And much more …
A bit about us We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.
Accessibility TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.
We offer accommodation for applicants with disabilities, as required, during the recruitment process.
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