Senior Strategy Manager, Talent Strategy and Culture Team (Temporary 18 months) Location: Montréal, QC, CA, H3B 1S6, Calgary, AB, CA, Vancouver, BC, CA, Edmonton, AB, CA, Burnaby, BC, CA, Toronto, ON, CA
Jobs by Category: People & Culture, Finance and Corporate Affairs
Job Function: People & Culture
Status: Full Time
Schedule: Regular
Description Are you ready to shape TELUS’ talent strategy and lead strategic cultural transformation initiatives that keep TELUS at the forefront as an employer of choice?
Position Overview
Interested in shaping the team member experience for the TELUS team and evolving our world-class culture that enables our business strategy, accelerates innovation, and enhances the performance of the TELUS team? TELUS is on an exciting journey to digitize and transform our product and service offerings, leveraging Artificial Intelligence (AI) and cloud computing to simplify and improve the customer experience. To succeed, TELUS needs to attract and retain skilled talent, upskill and reskill our team members and advance our culture.
As a Talent Strategy and Culture team member, you will play a key role in our mission to shape the future of work at TELUS by developing innovative people practices that unlock the power of our culture and the potential of our team to create a competitive advantage in the marketplace. The Senior Strategy Manager, reporting to the Director of Talent Strategy and Culture, enables and champions the design, ideation and implementation of people programs and initiatives to make this mission a reality.
Here’s the impact you’ll make and what we’ll accomplish together:
You will plan, develop, and deliver enterprise-wide or cross-functional projects and cultural transformation initiatives. This is an exciting opportunity to identify opportunities, present recommendations, and help implement our strategic plans, working closely with P&C stakeholders and leaders across the organization to ensure success.
Here’s how:
Strategic planning | Develop strategic people initiatives and communicate them at executive levels
Analytical | Comfortable leveraging both quantitative and qualitative data to identify actionable insights to support informed decision-making and recommendations
Design | Able to develop team member experience initiatives from inception leveraging various methodologies, including facilitating focus groups and design thinking principles
Influence and engage | Collaborate and partner with our P&C partner teams and business stakeholders to determine the best solutions to support cultural transformation
Action | Manage the execution of our creative solutions
Knowledge Expert | Leverage leading research on industry and team member trends to provide expert advice on emerging opportunities and challenges
Qualifications What you bring
You are an energetic self-starter who thrives in a fast-paced and often ambiguous environment and is motivated by a desire to create an exceptional team member experience
You’re innately curious, enjoy researching and discovering the WHY behind people and cultural challenges and developing thoughtful recommendations
You’re a natural problem solver, comfortable with ambiguity and take a systematic approach and framework to tackle complex problems
You’re a master communicator, equally adept at facilitating focus groups and telling a compelling story through executive-level presentation materials
You are an effective collaborator with a strong EQ, who values diversity of thought and fosters positive relationships with team members at all levels and across the organization
You love organization and thrive on coordinating and connecting the dots across multiple projects and programs and have a proven track record for setting and delivering results
You have proven analytical abilities: data analysis, forecasting and business modelling, you can identify meaning from the data and can tell a compelling story based on those insights
You are proficient in Google Suite (Slides, Docs, Drive, etc.)
5-7 years of work experience in developing strategic plans, securing executive support, and driving the execution of the recommended course of action
Great-to-haves:
Experience with cultural transformation and design thinking
Change management certification would be an asset
Why TELUS and People and Culture? Here’s who we are and what we believe:
We relish sticky problems and thrive in ambiguity – discomfort means we’re learning
We love that our work improves lives and transforms the team member experience at TELUS
Everything we do is tied to the business – not dictated by rules or policies
We expect excellence in ourselves and each other
We are collaborative. We recognize and have each other’s back
We challenge ourselves to think differently – and create space for others to do the same
We look for smart risks and own the outcome(s)
We value honesty and transparency and want to talk about the tough stuff
We focus on what we can control – and keep a sense of humour about the rest
Our team members are as diverse as the communities we partner with and support. We celebrate our uniqueness to create a deep sense of belonging where we bring our whole selves to work.
Giving back to our team and community is in our bones
Salary Range: $94,000-$142,000
Performance Bonus or Sales Incentive Plan: 15%
Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:
Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
Flexibility to work in-office, virtually or a combination of both
Generous company matched pension and share purchase programs
Opportunity to give back to communities in which we work, live and serve
Career growth and learning & development opportunities to develop your skills
And much more …
A bit about us We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.
Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.
Accessibility TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.
We offer accommodation for applicants with disabilities, as required, during the recruitment process.
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