Job Description
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AECOM is actively seeking highly motivated individuals to train and function as roadside assistance maintenance Operators supporting the Georgia Department of Transportation's CHAMP program. Operators play a key critical role in safeguarding motorists traveling the interstates by ensuring roadways are clear of debris, reporting highway maintenance issues and assisting stranded motorists, among other duties. Starting pay is $17hr.
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District 6 covers the following areas; Cartersville, Dalton, Buchanan, & Rome, serving 17 counties within the Northwest Georgia region. Georgia DOT's complimentary roadside assistance and maintenance service known as CHAMP (Coordinated Highway Assistance & Maintenance Program) is available to motorists traveling through the region.
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CHAMP Operators play a key critical role in safeguarding motorists traveling the interstates by ensuring roadways are clear of debris, reporting highway maintenance issues and assisting stranded motorists, among other duties.
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These dynamic roles are ideal for individuals with solid mechanical and/or automotive repair skills, a background in long- or short-term driving, emergency responders, ex-military and former HERO responders. Full-time CHAMP Operators will be provided with a company cell phone, radio, and a fully outfitted response vehicle while working on this program.
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The responsibilities of this position include, but are not limited to:
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n- Patrol and monitor a segment of interstate roadway in an assigned region, looking for stranded motorists, roadway deficiencies, site distance problems and obstructions that may cause lane blockage.
n- Professionally and courteously assist the public with circumstances that have left them stranded, such as dead batteries, running out of gas, or flat tires.
n- Ensure compliance with all Federal, State, and Municipal laws, rules and ordinances.
n- Monitor, report and document roadway deficiencies to Dispatch or District offices.
n- Works under direct supervision performing routine and repetitive duties. On-the-job training is received in an area of technical specialty.
n- Patrol and monitor a segment of interstate roadway in an assigned region, looking for stranded motorist, roadway deficiencies, site distance problems and obstructions that may cause lane blockage.
n- Consistently ensure quality customer service through professionalism, timely response, skill and courtesy.
n- Abide by all Federal, State, and Municipal laws, rules and ordinances and maintain a clean driving record.
n- Give automotive gas and or diesel fuel to stranded motorist when needed.
n- Provide batter boost.
n- Provide minor first aid to injured if needed until more advance medical personnel arrive.
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Qualifications:
Qualifications
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MINIMUM REQUIREMENTS :
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n- High School Diploma and or equivalent certificate (GED) or 1 year of relevant work experience in lieu of education.
n- Be a minimum of 18 years of age.
n- Ability to drive, using an AECOM provided vehicle, patrolling and monitoring a segment of interstate roadway in an assigned region.
n- Possess a valid Driver’s License and a clean driving record, including no suspension of license in the last 5 years.
n- Must pass a State and Federal criminal history/security and motor vehicle background checks.
n- Employees must also participate in monthly MVR monitoring program and maintain a satisfactory driving record as a condition of employment.
n- Must pass a pre-employment drug screen and successfully participate in the program’s mandatory random drug screening process.
n- Possess or be able and willing to obtain CPR and First Aid certifications.
n- Working knowledge of basic automotive repair.
n- Willingness to be on call 24/7 and respond to after-hours call outs.
n- Physically able, with or without an accommodation, to work in outdoor environments with uneven terrain, variable outdoor conditions including heat, cold, moisture, dust, dryness, noise, and automotive-related chemicals (e.g., fuels, coolants, lubricants, etc.); position requires frequent operation of vehicles, lifting of less than 25 pounds, and work around heavy, moving, dangerous equipment; often standing/walking, repetitive bending & stooping, lifting of 25-75 pounds, working with arms above shoulder level, and power gripping/squeezing (hand tools, levers, etc.); occasional work at heights, and work on electrical circuits; rare lifting of greater than 75 pounds, and stair climbing.
n- Position will include wearing associated personal protective equipment.
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PREFERRED QUALIFICATIONS :
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n- Five (5) years of driving experience.
n- Experience in working in roadway traffic environment, and good customer service.
n- Basic knowledge of operations of emergency services.
n- Basic knowledge of highway maintenance activities.
n- Basic knowledge in minor auto repairs and automotive preventive maintenance.
n- Ability to work independently with little supervision and manage own time.
n- Demonstrated ability to reason and make good sound decision based on narrowly defined criteria or guidelines.
n- Ability to guide or direct others at incident scenes.
n- Ability to gather and disseminate information effectively.
n- Working knowledge of the Manual of Uniform Traffic Control Devices (MUTCD)Demonstrate positive customer service attitude - both to co-workers (internal customers) and Customers.
n- Proven ability to manage tasks in a professional manner.
n- Demonstrated professional maturity.
n- Proven ability to manage time and tasks professionally.
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Additional Information
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n- Sponsorship opportunities for US Employment Authorization is not available for this position.
n- Relocation Benefits are not available for this position.
n- Other benefits may include Tuition reimbursement and a take home vehicle to be used for company purposes.
n- Opportunities for overtime hours and pay are also available.
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About AECOM
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AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.
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AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.
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Freedom to Grow in a World of Opportunity
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You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.
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You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.
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AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.
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Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.
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All your information will be kept confidential according to EEO guidelines.