As a Customer Experience Specialist, you will play a vital role in providing exceptional service to our customers at our O'Fallon location. Your responsibilities will include guiding customers through the car buying and selling process, conducting vehicle assessments, managing administrative duties, and creating service appointments. In this high-energy retail sales environment, you will have the opportunity to work as part of a team to meet goals and handle a wide range of customer interactions.

• Provide exceptional customer service by guiding customers through the car buying process
• Conduct vehicle assessments to ensure they meet quality standards
• Complete administrative duties such as maintaining transaction paperwork and managing repair orders
• Create service appointments and review repair order invoices

Minimum Qualifications:

• Demonstrate exceptional communication skills and confidence in interacting with customers
• Ability to build and maintain strong relationships with customers
• High school diploma or equivalent

About CarMax

CarMax has disrupted the auto industry with its honest and transparent car buying and selling experience. As a part of our team, you will have the opportunity to grow your career and deliver iconic customer experiences.