Job Summary

We are seeking an experienced Senior Operation Specialist to manage the Warehouse Operation Setup & Innovation in North America (USA /Canada/Mexico). The role involves frequent Business trips to the LX Pantos warehouse/customer site. Meetings with public agencies and clients are also necessary to get information on setting up a new business.

Key Responsibilities:

• Set up operational processes and the environment for new warehouse business in the USA/Mexico.
• Create a new Standard Operating Procedure (SOP) for Warehouse & Distribution.
• Regularly audit warehouse operations and update the SOP to improve operations.
• In case of operational issues, respond to the issues alongside warehouse workers and work on improvement progress.
• After setting up a new warehouse, support operations to stabilize the field.
• Draw a draft CAD for warehouse setup.
• Communicate with clients to establish an operational process and improvement plan.
• Manage Warehouse Master Data (size, contract period, personnel, infrastructure).
• Prepare a Monthly Business Report (sales, expenses, gross profit, operating profit, etc.).
• Prepare a Monthly Operation Report (KPI, stock count, in/outbound trends, etc.) and develop an improvement plan.
• Support peak season operations and respond to operational inquiries from the warehouse.
• Set up a logistics cost reduction plan and monitor the progress of the cost reduction plan.

Requirements:

• Bachelor's degree preferred
• Warehouse operation with a minimum 7 year industry experience
• Must have experience in setting up warehouses
• Bilingual in Korean / English preferred
• Excellent computer skills ( MS-Office : Excel, Power point )
• Experience designing a warehouse with CAD program is a plus
• Ability to work in a fast-paced environment within a team setting
• Able to travel frequently for business trips (USA/Canada/Mexico) up to 40%