Job Title: Return Planner.

CORE ROLES & RESPONSIBILITIES

(Primary R&Rs)

50% Load Planning & RA Management

• Contacting customers and scheduling pick-ups
• Creating return load and BOL in TMS
• Monitoring pick-ups
• Monitoring aging RA’s
• Support LG with returns related requests

20% Customer & Carrier Support

• Provide updates on status of returns
• Resolve issues pertaining to load and return
• Provide data and analysis on past returns
• Support Order Management and LG' request

(Secondary R&Rs)

20% AR Support

• Provide research pertaining to unresolved and/or any returns
• Request/Obtain/Provide PODs from carrier
• Initiate communication with carriers
• Use LG System to support such as GERP/Sales Portal and TMS

10% General Inquiries

• Ad-hoc tasks
• Pulling data
• Team support

REQUIREMENTS

• Education: Bachelor Degree
• Strong proficiency in Excel/Data (VLOOKUP, PIVOT TABLE, FORMULA) to clean, sort, and organize large sets of data and run analysis for key insights
• Detail oriented w/ diligent mindset, efficient, time management
• At least 1 year of experience in logistics (Return/reverse logistics) is a plus

Job Type : Regular

Job Location : Englewood Cliffs, NJ 07632

Business Hours: Mon-Fri 08:00 AM to 5:00 PM