TRANSPORTATION PLANNER ASSISTANT

Summary

Our customer, LG Electronics USA, depends on consistent & sustainable logistics for their customers through apt Smart bench/TMS usage, rule driven operations and appointment scheduling flows. Transportation Planners are responsible for providing on-time visibility to carriers for coverage, real-time communication for on-time pickup, and unifying the warehouse & carrier for on-time shipping.

Responsibilities

• Download data and assess orders that are due/overdue and will be completed that night
• Tender loads to carriers on-time in Smart bench
• Schedule pickup appointments on time based on an equal hourly capacity
• Release loads to Warehouse Management System on time
• Follow up with carrier and warehouse to maximize on-time truck arrival & shipping
• Follow up with carrier to secure same day or next day recovery
• Relay delivery appointment reschedule requests on time
• Validate events during transit, such as accessorial charges
• Draft and submit daily closing report regarding missed pickups, recovery/rescheduling status, remaining overdue orders, and how to clear them out

Key Performance Indicators:

• On-Time Tender Request
• On-Time Pickup Appt Confirmation
• On-Time Release to WMS
• On-Time Truck Arrival
• Same Day Recovery for Missed Pickups
• Missed Pickup Rate
• On-Time Reschedule Request

Requirements

• Bachelor’s degree or equivalent preferred
• Degree in Supply Chain Management or Logistics is a plus
• 1+ years of experience in data entry
• 3-4 years of customer service experience in logistics, transportation, supply chain or procurement
• Able to work occasional overtime hours
• Proficient in MS Excel (intermediate or better preferred)
• Experience/knowledge with Supply Chain Management Systems (TMS, WMS preferred)
• Strong verbal and written communication skills
• Detail-oriented and team player
• Strong problem-solving skills, critical thinking, and ability to prioritize tasks during time-sensitive situations

Job Type : Temporary

Work Location: 111 Sylvan Avenue, Englewood Cliffs, NJ 07632

Work Hours: Tuesday to Saturday, 4:00 Pm ~ 1:00am