Director of Client Services

job
  • LHH
Job Summary
Location
,TN
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
15 Nov 2024
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Job Description

Director of Client Services

We are seeking a senior leader to guide client strategy and communication and drive impactful brand initiatives within a dynamic marketing agency environment. This role is responsible for overseeing high level client relationships, shaping strategic plans, and ensuring the smooth execution of key initiatives. The ideal candidate will bring a strong background in both digital and traditional marketing, along with experience managing budgets and delivering insightful reporting.

Key Responsibilities:

  • Develop and communicate high-level brand strategies that align with client objectives and drive value.
  • Lead and mentor a team, providing strategic direction and ensuring consistent messaging across campaigns.
  • Oversee account planning and execution, ensuring alignment with client goals and seamless delivery.
  • Manage account budgets and oversee financial alignment with strategic initiatives.
  • Act as the main point of contact for high-value accounts, ensuring clear communication and prompt issue resolution.
  • Monitor and report on campaign performance, providing insights to drive continuous improvement.
  • Identify growth opportunities, ensuring a proactive approach to client satisfaction.

Qualifications:

  • 10+ years of experience in client-facing roles within a marketing or agency setting.
  • Proven leadership skills with experience managing and developing high-performing teams.
  • Strong knowledge of digital and traditional marketing channels.
  • Experience with budget management and reporting.
  • Excellent communication and relationship-building abilities, especially with senior-level stakeholders.

If you’re a strategic thinker with a track record of building successful client partnerships, we’d love to connect!

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