We are helping our client find a reliable and team-oriented individual to provide exceptional service and support our supply chain operations. This role is onsite in Middlesex County, NJ!

If you enjoy a fast-paced environment and have excellent organizational skills, we encourage you to apply!

Key Responsibilities:

• Accurately process client (B2B) orders received via email and phone.
• Serve as the main point of contact ensuring prompt and courteous responses to inquiries and concerns.
• Resolve issues related to orders, shipping, and product availability in collaboration with internal teams.
• Maintain accurate records of all orders and communications in the system.
• Partner with warehouse staff to coordinate inventory and shipping schedules.
• Assist in ensuring smooth order fulfillment and delivery processes.
• Convert product weights

Qualifications:

• Experience: 2 years in customer service, order entry, or a related administrative role.
• Comfortable using software systems (SAP experience is preferred)
• Excellent communication skills
• Experience coordinating with warehouse teams