Posting Details
Posting Details
Posting Number S12940P
Working Title Business Process Improvement Specialist-Finance Division
Department FD-Finance Division Programs
About the University of Georgia
Since our founding in 1785, the University of Georgia has operated as Georgia's oldest, most comprehensive, and most diversified institution of higher education ( ). The proof is in our more than 235 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,000 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 40,000 students including over 30,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 18 schools and colleges, as well as a medical partnership with Augusta University housed on the UGA Health Sciences Campus in Athens.
About the College/Unit/Department
This position will be housed in the Finance Division, but it will be dedicated to serving and supporting UGA's largest college, the Franklin College of Arts & Sciences.
College/Unit/Department website
Posting Type External
Retirement Plan TRS or ORP
Employment Type Employee
Benefits Eligibility Benefits Eligible
Full/Part time Full Time
Work Schedule
Additional Schedule Information
Monday - Friday, 8:00 a.m. - 5:00 p.m.
Advertised Salary 55,000 or commensurate with experience
Posting Date 11/20/2024
Open until filled Yes
Closing Date
Proposed Starting Date 01/06/2025
Special Instructions to Applicants
Location of Vacancy Athens Area
EEO Policy Statement
The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( ).
USG Core Values Statement
The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at .
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at .
Position Information
Classification Title IT Application Support Professional
FLSA Exempt
FTE 1.00
Minimum Qualifications
Requires at least a baccalaureate degree in the field. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications.
Preferred Qualifications
Proficiency in business process automation tools such as Power Automate, Smartsheet, etc. and business intelligence tools such as Power BI, etc.
Position Summary
The Business Process Improvement Specialist position is responsible for identifying, analyzing, and implementing strategies to enhance operational efficiency, productivity, and quality. The primary objective is to optimize business processes, workflows, and reports to achieve improved outcomes and reduced costs. The Business Process Improvement Specialist will analyze and identify opportunities to reduce process variation, improve process capabilities and optimize process performance. This position will optimize processes to deliver effective outcomes, cost savings, improved reliability, and support new initiatives.
Knowledge, Skills, Abilities and/or Competencies

• One or more years or work experience with process improvement, performance optimization, leveraging Lean, or Six Sigma concepts,
• Proficiency in process analysis
• Strong analytical and problem-solving skills
• High level of organizational and time management skills
• Excellent verbal and written communication skills
• Strong understanding of business operations and process management
• Ability to think strategically and understand the big picture
• Proficiency in technological solutions for Process documentation and project management tracking & includes but is not limited to Microsoft Office products and tools, including Power Automate and Power BI.

Physical Demands

• Limited local travel.
• Lifting and carrying files and materials, and navigating from one office to another office on campus.
• Sitting for long periods of time.
• Possess adequate vision, hearing and manual dexterity.
• Interact with people in person, on the phone, and in writing.
• Job activity takes place in normal environmental conditions.

Is driving a responsibility of this position? Yes
Is this a Position of Trust? Yes
Does this position have operation, access, or control of financial resources? No
Does this position require a P-Card? No
Is having a P-Card an essential function of this position? No
Does this position have direct interaction or care of children under the age of 18 or direct patient care? No
Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) Yes
Credit and P-Card policy
Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website .
Background Investigation Policy
Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website .
Duties/Responsibilities
Duties/Responsibilities
Business Project Improvement:

• Participate in business improvement projects working toward our goal of establishing a continuous process improvement culture. Support development and implementation of process improvement initiatives.
• Communicate to understand unit business processes.
• Identify inefficiencies in business processes and recommend improvements, including policy and procedures, providing one or more potential future states and the resulting cost savings.
• Participate in the process design and solution architecture for process improvement projects to improve quality, reduce costs, or increase productivity resulting in significant business improvement and customer satisfaction.
• Understand and interpret data provided for all process improvement projects.
• Analyze and compare data and documentation to identify trends and areas for improvement; communicate the results to project teams and leadership.
• Monitor process performance and measure success using process maps, tables, and other charts for reporting purposes.
• Monitors the introduction of new methodologies into processes and evaluates effectiveness.
• Assist with development and execution of change management plans, communicate process changes to relevant project/process stakeholders.
• Take on assignments and deliver expected project outcomes both independently and as part of a team.
• Create processes, process maps, business solutions, and reports to support unit operations and improve operational efficiencies.
• Other duties as assigned.

Percentage of time 35 Duties/Responsibilities
Documentation and Project Management:

• Works with units to properly document necessary business processes as part of a business continuity plan.
• Create process documentation.
• Conduct process analysis, mapping and flowcharting to document business processes; Optimize or redesign process flows to meet project requirements.
• Maintain business process documentation.
• Update all process related documents as needed to ensure process analysis documents are current and up-to-date.

Percentage of time 35 Duties/Responsibilities
Collaborations and Facilitation:

• Assist leadership in defining the short-term and long-term objectives and potential gains.
• Assist in all aspects of the process redesign for entire project cycle. This includes but is not limited to determining project scope, planning and schedule based on business needs and customer requirements.
• Assist in planning and executing process improvement projects.
• Engage, collaborate, work closely with, and provide leadership with the necessary information needed to build the appropriate data analytics applications prior to and after project implementation.
• Train operational teams and leadership in new technologies and processes during and after project implementation.
• Collaborate and communicate effectively with Finance Division and UGA units using both written and verbal communication.
• Effectively communicate information and requirements to relevant stakeholders throughout the entire project.
• Develop and build relationships with stakeholders through collaboration and knowledge sharing to maximize effectiveness and efficiencies in reaching goals

Percentage of time 30
Contact Information
Recruitment Contact
Contact Details
For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.
Recruitment Contact Name Shawn Hill
Recruitment Contact Email
Recruitment Contact Phone 706-224-9955
Posting Specific Questions
Required fields are indicated with an asterisk (*).

1. Please briefly share your past experience and results in process automation and/or business intelligence initiatives? (Open Ended Question)
2. What do you consider to be the primary characteristics necessary to perform at a high level in this type of position? (Open Ended Question)
3. * Do you have a valid Driver's license?
   • YES
   • NO

Applicant Documents Required Documents

1. Resume/CV
2. Cover Letter

Optional Documents

1. List of References with Contact Information