About the Company:

Founded in 1989, NGT Corporation became a master franchisee of the COVERALL® brand, opening its first Regional Support Center in Baltimore, MD. Over the years, NGT has expanded along the East Coast with eight additional Regional Support Centers to better serve clients and foster business growth.

Since 1985, Coverall has empowered thousands to build successful commercial cleaning businesses. We provide Franchise Business Owners with comprehensive training and certification in our Core 4® Process , based on CDC and AORN standards, ensuring effective cleaning and disinfecting.

With high demand for Coverall’s services, now is a great time to join us. As a leading Franchisor in Commercial Cleaning Services for over 35 years, Coverall is consistently named a top Entrepreneur Franchise 500 company. Every customer is paired with a Coverall Franchisee, connecting businesses in your community.

Coverall is one of the largest janitorial service companies in the country, experiencing exceptional growth year over year. We’d love to speak with you about joining our team!

As the Regional Sales and Operations manager (Regional Director) of the Mobile, AL Support Center, you will:

• Lead and motivate the sales and operations teams.
• Work directly with the sales team to generate new business.
• Support the operations team in retaining customers, solving problems, and training franchisees.
• Recruit and assist in developing new Franchise Owners.
• Focus on selling new business and retaining customers to achieve your income goals.

Responsibilities:

• Oversee the operational department with account management and ongoing communication with customers and franchisees.
• Document communication, meetings, and other relevant activities.
• Conduct daily meetings with the operational team to review tickets and plan for the day.
• Audit paperwork to ensure accuracy and compliance.
• Provide field and classroom training to new employees in the sales/operational department, as well as new and existing franchisees.
• Assist the operational team with escalations to ensure customer and franchisee satisfaction.
• Occasionally load equipment onto trucks.

Qualifications:

• B2B Account management experience 2-5 years
• B2B Hunter Sales experience 2-5 years
• Customer service experience
• Exceptional written and verbal communication skills
• Strong training skills
• Exceptional problem solving and time management abilities
• Proficiency with computers and Microsoft Office Suite
• Must be able to lift 50 pounds
• Valid driver's license and reliable transportation
• Ability to work some nights and weekends as needed to meet with potential Franchise Owners and Clients.

Pay range:

Pay range- $60-$80k salary (plus commission)

Why You’ll Love It:

• Generous base salary plus commission/bonus
• Quarterly bonus program
• Annual tropical trip for qualifying managers
• Fun company culture with team-building events
• Fuel/cell phone allowance
• Industry-leading training
• Work-life balance
• Top-notch benefits : 80% of the family medical plan paid by NGT, dental, vision, 401(k) with immediate vesting, and Aflac (Short Term, Long Term, Life Insurance etc.)
• Paid holidays and personal/sick/vacation time
• Bonus and incentive programs

Equal Opportunity Statement:

Coverall employees enjoy what they do and have fun doing it! Our unique family-like culture is what makes Coverall an organization that stands out from the rest.